SUMMARY:
An opportunity for an experienced OPTOMETRY RECEPTIONIST (ENTRY-LEVEL) is required for permanent employment based in Ermelo.
POSITION INFO:
Title: Optometry Receptionist (Entry-Level)
Area: Ermelo
Industry: Optometry / Healthcare
Ref No.: TRG 2352
Salary: R6 000 – R8 000 per month (dependent on experience)
Start Date: As soon as possible
Type: Permanent
An opportunity for an experienced OPTOMETRY RECEPTIONIST (ENTRY-LEVEL) is required for permanent employment based in Ermelo.
A leading and reputable Optometrist Practice in Ermelo, is a well-respected and modern optometry practice offering personalised eye care and quality eyewear solutions to a loyal and growing patient base. With a strong reputation for professionalism, patient care, and service excellence, the practice seeks to appoint a trustworthy and well-presented Entry-Level Receptionist who will be the first point of contact for patients and visitors.
- To provide outstanding front-desk service and general administrative support in a friendly, organised and professional manner, helping ensure a smooth experience for both patients and the optometry team.
DUTIES & RESPONSIBILITIES:
Reception & Front Office Duties
- Greet patients and visitors warmly and professionally.
- Answer incoming calls and handle inquiries or appointment bookings.
- Confirm and manage bookings using in-practice scheduling systems.
- Ensure the reception and waiting area are always neat, clean and welcoming.
- Check-in patients, update personal and medical aid information, and assist with check-out and payments.
Administrative Support
- Capture and update patient records accurately.
- File and scan patient documents confidentially and securely.
- Manage and track invoices, quotations and basic medical aid submissions.
- Assist with ordering and stock control of lenses, frames and consumables.
- Liaise with suppliers and follow up on outstanding orders where required.
Customer Service & Product Support
- Provide product knowledge assistance (frames, lenses, accessories) where needed.
- Coordinate collections and ensure customer follow-ups are actioned.
- Address basic concerns or queries with warmth and professionalism.
- Build a trusted relationship with returning patients and their families.
EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:
Minimum:
- Grade 12 / Matric
- Fluent in English and Afrikaans (verbal and written)
- Well-spoken with a friendly, polished telephone manner
- Computer literate (MS Office & basic POS experience ideal)
- Able to manage time, tasks and multiple responsibilities efficiently
- Trustworthy with high integrity – financial and patient confidentiality is key
Advantageous:
- Prior experience in a front-desk, optometry or medical practice role
- Knowledge of basic accounting, invoicing or practice management software
- Familiarity with eye care products (frames, lenses, contact lenses)
Key Attributes
- Well-groomed and neat presentation
- Warm, welcoming and patient-centric personality
- Discreet, dependable and confidential
- Organised and detail-oriented
- A fast learner and team player with a positive outlook
Salary: R6 000 – R8 000 per month (dependent on experience)
Start Date: As soon as possible
Type: Permanent
- Join a respected and community-rooted optometry practice
- Work with a dedicated team that values professionalism and compassion
- Stable, long-term career potential in the healthcare and vision care industry
- Enjoy a structured and supportive environment where attention to detail and trust are appreciated
Working Hours
- Monday to Friday: 08:00 – 17:00
- Saturdays: 08:00 – 12:00 (alternate, or as scheduled)
- Flexibility for extra hours during busy periods appreciated
#TheRecruitmentGuy
#Optometry
#Receptionist
#Ermelo
#FrontDesk
#Retail
APPLICATION INSTRUCTIONS
- We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
- Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2352
- Attach any relevant documentation that will support & enhance your application
- (All) Tertiary and Secondary qualifications
- (Any) Relevant Professional Memberships / Partnerships
- (Any) Trade, Training and/or In-House certificates etc
- (Any) Relevant operating and/or vehicle / hardware / equipment licenses,
- (All) Previous employment references and their contactable details.
- Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
- Should you not heard from us within 3 weeks of your application, please consider your application to be unsuccessful.
The Recruitment Guy (Pty) Ltd South Africa
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