Post Office Operations Clerk

Recruiter:

Finding Personnel (Pty) Ltd

Job Ref:

PTA000076/Candi

Date posted:

Friday, May 30, 2025

Location:

Johannesburg, South Africa

Salary:

6000 Monthly

SUMMARY:
The Post Office Operations Clerk is responsible for overseeing the administrative and logistical coordination of all postal items related to the company’s internal and external operations. This includes managing bulk mailings, tracking deliveries, preparing documentation, and ensuring that customer orders and documents are posted, received, and recorded accurately and on time.

POSITION INFO:
JOB TITLE: Post Office Operations Clerk
AREA: Rosebank, Johannesburg
INDUSTRY: Postal / Courier / Logistics (Call Center Support Operations)
Salary / CTC: R6 000 – R8 500 (Depending on qualifications and experience)
Report to: Operations Manager / Distribution Supervisor
Type: Full-Time

Key Responsibilities:

Handle all incoming and outgoing post for the company.
Sort, package, and label postal items accurately for dispatch.
Coordinate bulk mail and courier shipments with the South African Post Office and third-party services.
Ensure daily logging, filing, and updating of dispatch records and tracking systems.
Process postage payments, maintain postage balances, and reconcile postal usage.
Liaise with the sales and admin teams for dispatch needs and customer delivery statuses.
Track and trace posted items and escalate delays or lost parcels where necessary.
Provide weekly reports on postal volumes and delivery timelines.
Assist with inventory of packaging materials and request stock replenishment as needed.
Ensure compliance with postal regulations and internal dispatch procedures.

Qualifications and Skills:
Qualifications:

Matric (Grade 12)
Post office or dispatch training (advantageous)

Skills:

Excellent organisational and administrative skills
Proficient in Microsoft Office, especially Excel and Outlook
Knowledge of postal and courier tracking systems
Clear verbal and written communication
High attention to detail

Experience:

1–2 years in post office operations, logistics, or general dispatch role
Experience working with the South African Post Office or courier companies (advantageous)

Key Competencies:

Reliable and punctual
Deadline-driven and proactive
Able to handle repetitive tasks with precision
Team-oriented with good interpersonal skills
Able to thrive in a high-pressure, fast-paced environment

Working Conditions:

Office-based in Rosebank
Monday to Friday, 08:00 AM – 05:00 PM
Occasional overtime depending on dispatch volume

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