Productivity Monitoring and Diagnostics (M&D) Client Service Delivery Lead

Location: CapeTown, South Africa
Salary: 65000
Recruiter: Glorec
Job Ref: Productivity Monitor..
Summary: Productivity Monitoring and Diagnostics (M&D) Client Service Delivery Lead

 

 

Job Description

Join a leading Engineering company as a Productivity Monitoring and Diagnostics (M&D) Client Service Delivery Lead responsible for delivering the continuous monitoring and diagnostics service to clients. Leading a team of Junior Process Service Engineers that is responsible for applying the analytics techniques to client data during continuous monitoring. Client facing role that works with a solutions consultant to understand and manage client expectations. At least 3 years’ experience in a client service delivery role (mining industry preferred). As well as the ability to Able to read, understand and use Python scripts.

 

Skills & Experience:

3+ Years’ experience in a client service delivery role (mining industry preferred)

2+ Years’ experience in a team lead role – Can lead through example and provides support to foster a sense of ownership in the team.

4+ Years’ experience in minerals processing - Understands recovery, grade, throughput, APC’s, variability, peak air recovery, velocity, step tests, set points, roughers, cleaners, reclaimers, crushing, grinding, flotation, flowsheets, etc. and has been exposed to technology implementations and operations at mining sites

Data and statistical analysis qualification preferred. 

Proven ability to build and maintain long lasting client relationships

Excellent communication skills both verbal and written

Self-starting, motivated and disciplined 

Experience in OSIsoftPI, Advanced Excel skills, PowerBI.

Experience in case management and benefit estimation.

 

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