Project Manager

SUMMARY:
Our client, a longstanding leading African integrated workplace management solutions provider, is currently looking for a strong, hands-on Project Manager who will be based in Cape Town and surrounding areas.

POSITION INFO:
Main Purpose of the Role:

• Oversee the daily workings of the organisation's operations.
• Responsible to maintain a high-quality standard of the organisation's deliverables in line with site specific SLA’s.
• Responsible to manage client relations, perform cleaning and equipment inspections, support and develop the site management.
• Ensure sites are managed according to budgeted costings and growth targets.
• Ensure all healthcare standards are adhered to in line with Infection Control practices.

• Matric.
• Degree or Diploma in Business Management.
• Minimum 5 to 10 years project management experience.
• Minimum 5 years’ experience in a similar environment in Middle Management.
• Experience in managing large compliments of people and a large client portfolio.
• Knowledge and experience in the Cleaning/Hygiene industry.
• Budget and payroll experience.
• HR/IR related issues and procedures experience.
• Computer literacy (essential).
• Experience in managing staff and a number of contracts.
• Knowledge of Infection Control and Safety regulations in retail/hospitality/healthcare environments, etc.

• Business management principles, including proven financial skills.
• Highly organised and a transformative leader.
• Strong people skills and knowledge or industrial relations.
• Strong on client relationships and strong communication skills.
• Excellent written skills.
• Good problem-solving skills.
• Excellent customer service skills.
• Ability to work effectively as part of a team.
• Ability to travel between provinces occasionally.
• Self-sufficient.
• Must have a valid driver’s license and own reliable vehicle.

• Operations and Service Delivery:
  • Allocate resources of the contract to achieve maximum cleaning output.
  • Pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
  • Ensure work schedules/job cards are in place for each position and relevant to site.
  • Approve salaries and actively monitor labour/turnover ratios per contract.
  • Ensure that Contract Managers and Supervisors abide by the company disciplinary code and that this is consistently applied.
• Communication
  • Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met.
  • Respond to clients and management request timeously and provide necessary action required.
  • Ensure monthly completion of reports.
  • Communicate and filter company information to Contract Managers.
  • Keep line management informed of pertinent issues relating to contracts.
• Unit Finances:
  • Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
  • Ensure that only accredited suppliers and approved products are used.
  • Compile accurate budgets and forecasts in line with company deadlines.
  • Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action.
• General:
  • Maintain a high standard of morale and motivation through good communication skills.
  • Attend meetings, training sessions and conferences when required.
  • Implement and manage initiatives and objectives as set out from time to time by the clients and/or management.
  • Understand cleaning principles and knowledge of company policies and procedures.
  • Knowledge of Infection Control and Safety regulations in healthcare environment.
  • Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s.