Project Manager

Recruiter:

Callforce Direct

Job Ref:

211202065

Date posted:

Saturday, July 19, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

We are seeking a detail-oriented, deadline-driven Project Manager with hands-on experience in the BPO industry managing cross functional projects. The ideal candidate will play a key role in coordinating and implementing new campaign setups, leading UAT processes, and ensuring projects are delivered on time and to specification.

Key Responsibilities

Coordinate end-to-end setup of new BPO campaigns, ensuring all components are implemented smoothly
Manage User Acceptance Testing (UAT) phases, including creation of test cases, tracking results, and issue resolution
Develop and maintain detailed project plans, timelines, and documentation
Liaise with cross-functional teams including operations, IT, QA, and client stakeholders
Track project milestones and escalate potential delays to leadership
Schedule and facilitate project meetings, prepare agendas and record minutes
Support risk management, issue tracking, and resolution planning
Ensure compliance with SLA commitments and contractual obligations
Monitor project KPIs and support post-implementation reviews

Requirements

Experience:

2–4 years in project coordination or junior project management roles ideally in a BPO or shared services environment,
Proven track record of delivering client onboarding, transitions, or process improvement projects,
Demonstrated involvement in UAT or software testing phases
Familiarity with tools like Monday.com, or MS Project is advantageous
Ability to work flexible hours
Own vehicle

Skills

Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Analytical and detail-oriented approach to problem-solving
Proven ability to work under pressure and meet tight deadlines
Collaborative mindset and stakeholder management finesse

Similar jobs you might be interested in:

Construction Project Manager
Location: Cape Town
Salary:
#SHIFTINTOHIGHCAREER by joining a construction Company that seeks the expertise of a construction project manager
11 days ago

Project Manager
Location: Cape Town
Salary:
Today

HV Project/Contracts Manager
Location: Cape Town
Salary: Monthly
Our client, a national multi-disciplinary construction company specialising in medium to mega scale projects, seeks to employ a HV Electrical project/Contract manager to join this progressive and expanding professional team.Please note that the role is based in Cape Town, however the projects are national and the requirement to be able to travel is essential.
2 days ago

Energy Project Manager
Location: Cape Town
Salary: Annually
Leading consulting engineering firm is looking for a project manager to join their Energy Division and to assist in the offering of project management and project control services to their clients in the Energy sector.
4 days ago

Energy and Infrastructure Senior Project Manager
Location: Cape Town
Salary: Annually
We're on the lookout for a Senior project manager with expertise in Energy and Infrastructure to join a high-impact team in Johannesburg or Cape Town.This is an exciting opportunity to take the lead on complex, large-scale infrastructure projects—driving excellence across the entire project lifecycle.
4 days ago

Senior Project Manager
Location: Cape Town
Salary: 300 000 Annually
Lead end-to-end product development in our R&D team from concept to production handover using structured LCM processes. Collaborate across departments, work with customers, and coordinate globally to bring innovative products to life.
5 days ago

Solar Project Manager
Location: Cape Town
Salary:
Are you passionate about driving clean energy solutions? Our client, a leading player in the renewable energy sector, is seeking a Solar project manager with a solid track record in delivering solar or renewable energy projects. This is an exciting opportunity for an experienced professional to lead end-to-end project execution in a fast-paced, impact-driven environment.
8 days ago

Senior Project Manager - (CONTRACT)
Location: Cape Town
Salary:
8 days ago

Business Project Manager
Location: Cape Town
Salary:
Our client in the Telco sector is seeking a professional Business project manager for Smart Home and Home Security Solutions on a contract duration of 12 months.
9 days ago

Business Project Manager
Location: Cape Town
Salary:
Our client in the telecommunication sector is looking for a Business project manager for Education and eHealth projects on a contract duration of 12 months.
9 days ago