Project Manager

Recruiter:

Callforce Direct

Job Ref:

211202065

Date posted:

Saturday, July 19, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

We are seeking a detail-oriented, deadline-driven Project Manager with hands-on experience in the BPO industry managing cross functional projects. The ideal candidate will play a key role in coordinating and implementing new campaign setups, leading UAT processes, and ensuring projects are delivered on time and to specification.

Key Responsibilities

Coordinate end-to-end setup of new BPO campaigns, ensuring all components are implemented smoothly
Manage User Acceptance Testing (UAT) phases, including creation of test cases, tracking results, and issue resolution
Develop and maintain detailed project plans, timelines, and documentation
Liaise with cross-functional teams including operations, IT, QA, and client stakeholders
Track project milestones and escalate potential delays to leadership
Schedule and facilitate project meetings, prepare agendas and record minutes
Support risk management, issue tracking, and resolution planning
Ensure compliance with SLA commitments and contractual obligations
Monitor project KPIs and support post-implementation reviews

Requirements

Experience:

2–4 years in project coordination or junior project management roles ideally in a BPO or shared services environment,
Proven track record of delivering client onboarding, transitions, or process improvement projects,
Demonstrated involvement in UAT or software testing phases
Familiarity with tools like Monday.com, or MS Project is advantageous
Ability to work flexible hours
Own vehicle

Skills

Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Analytical and detail-oriented approach to problem-solving
Proven ability to work under pressure and meet tight deadlines
Collaborative mindset and stakeholder management finesse

Similar jobs you might be interested in:

Project Manager
Location: Cape Town
Salary:
Today

Quality Assurance Specialist
Location: Cape Town
Salary:
This Mandela Day, honour the legacy of precision, service, and impact. Step into a QA role that empowers digital transformation in agriculture and logistics—where your contribution makes the system work for everyone, from soil to shipment.
1 day ago

Senior Test Analyst (Bug Buster)
Location: Stellenbosch
Salary:
Hear ye, hear ye! Valiant testers, a task has presented itself to test the payment applications and supporting software of the noblest company. Armed with wisdom, you will be using a combination of manual and automated tests. Analyzing, documenting, and reporting issues found during your quest to bring forth quality products to all the land.
2 days ago

Software Tester
Location: Cape Town
Salary:
A client of ours is seeking a skilled and detail-oriented software Tester to join their dynamic team based in Century City, Cape Town. This is an excellent opportunity for a quality-focused professional with a solid background in software testing—ideally within the Supply Chain or Logistics industry—who is passionate about delivering high-performing, reliable software solutions.
4 days ago

Business Testing Lead
Location: Cape Town
Salary:
Our client, a leading player in the Supply Chain and Retail technology space, is seeking a Business testing Lead to join their growing team in Century City, Cape Town. This is an exciting, full-time, on-site opportunity ideal for an experienced software testing professional with 6–8 years of hands-on experience, particularly within the Supply Chain and/or Retail industries.
4 days ago

Software Test Engineer
Location: Cape Town
Salary:
We are looking for a software Test Engineer to create / maintain automated software test systems and execute test procedures, generate test documentation and reports, and perform periodic software testing of embedded and PC based code. We have a permanent role Cape Town.
8 days ago

Senior Automation Test Analyst
Location: Cape Town
Salary:
21 days ago

Test Analyst
Location: Cape Town
Salary: Market related
We are seeking an experienced Test Analyst to join our team in Cape Town (hybrid).
23 days ago

Quality Assurance (QA) Specialist â Software Tester
Location: Bellville
Salary: R 20Â 000.00 Monthly
Job Description:Â A company specializing in software solutions, product coding, and integration services is currently expanding its QA team and is looking for a Quality Assurance Specialist with strong expertise in both manual and automated testing. As the QA Specialist, you'll play a critical role in ensuring our software solutions are functional, reliable, and aligned with user expectations. You...
15 days ago

Test Analyst
Location: Cape Town
Salary: Market related
We are seeking an experienced Test Analyst to join our team in Cape Town (hybrid).
51 days ago