To plan, direct, lead and manage the provincial business unit within relevant governance structures to attain approved provincial objectives, including business growth and profitability targets as well as development objectives. Drives business value by developing and implementing new and reviewed operational strategies across the deal origination environment as well as ensure acceptable customer service standards are met.
Build and maintain external stakeholder relations, including the local community, local as well as provincial government, and to increase the Bank''s visibility to enhance new and existing business opportunities. Manages the day-to-day operations, including sales and business support services and related administration activities, incorporating lending, product sales, customer service, operations, security and safety in accordance with the Bank''s guidelines, policies and objectives, thereby ensuring high levels of performance as well as sound security, quality, risk control and governance at provincial level
1. Business and Operations Management
2. Business Growth and Delivery of Value Proposition
3. Development Impact Mandate
4. Customer Value and Stakeholder Management
5. Financial Sustainability
6. Governance, Risk and Compliance Enablement
7. Departmental and People Management
Preferred Minimum Education and Experience
B Degree in Commerce, Business Sciences, or other equivalent qualification in Banking and Financial Services
5 - 8 years working experience in Development Finance or Commercial Banking environment
5 - 8 years working experience in Credit / Lending / Loan Assessment (Due Diligence & Financial Modelling)
2 - 3 years working experience at management level as Branch Manager or Sales Manager which includes: - Operations and service experience - Stakeholder management experience - Sales management experience
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