Quality Assurance Manager

Recruiter:

Network Recruitment

Job Ref:

NPr003906/OnkM

Date posted:

Monday, June 8, 2026

Location:

Johannesburg, South Africa

SUMMARY:
Drive operational excellence, strengthen quality governance, and lead service recovery within a high-performance financial services environment.

POSITION INFO:
We are engaging with experienced Quality Assurance Managers in Sandton, Gauteng for a leading organisation within the financial services sector.

The successful candidate will be responsible for ensuring consistent service quality while improving operational efficiency, strengthening governance, and leading teams within a fast-paced, regulated environment.

Key Responsibilities:

Oversee end-to-end quality assurance and service recovery functions to ensure consistent service excellence
Drive process optimisation, operational efficiency, and continuous improvement initiatives
Ensure compliance with governance frameworks, quality standards, and regulatory requirements
Lead stakeholder engagement and client service excellence initiatives to enhance customer experience
Analyse operational and financial performance data to support decision-making and reporting

Candidate Profile:

Matric (Grade 12) essential
Bachelor’s degree in Quality Management, Business Administration, Engineering, or related field (advantageous)
Certified Quality Manager (CQM), CMQ/OE, CQA, or equivalent QA certification preferred
5–6 years’ experience in quality assurance, operations, or client service environments
3–4 years’ managerial or leadership experience
Strong understanding of QA frameworks, compliance, and process improvement methodologies (Lean / Six Sigma advantageous)
Strong analytical, leadership, and stakeholder management skills
Solid financial acumen including budgeting and cost control understanding

Apply Now!

If you are an experienced Quality Assurance professional based in Gauteng and open to exploring new opportunities, we would like to connect with you.

For more exciting opportunities, please visit:
I also specialise in recruiting for the following:

Financial Managers
Financial Accountants
Management Accountants
Financial Analysts
Finance Business Partners
FP&A Analysts
Cost Accountants
Assistant Financial Managers
Senior Accountants

If you have not received feedback within two weeks, please consider your application unsuccessful. Your profile will be retained for consideration for future suitable opportunities.

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