Quality Assurance Supervisor

SUMMARY:
We are are looking for an experienced and results-driven Quality Assurance Supervisor to lead and oversee all quality assurance and control functions within our manufacturing operations.

POSITION INFO:
The QA Supervisor will be responsible for developing
and enforcing quality standards, ensuring compliance with regulatory requirements, and driving continuous improvement across production processes to deliver products that meet or exceed customer expectations.

Key Responsibilities

• Quality System Management
• Develop, implement, and maintain the company’s Quality Management System (QMS).
• Ensure compliance with industry regulations and standards such as ISO 9001 and GMP
• Conduct internal audits and coordinate third-party or supplier audits.
• Quality Control & Assurance
• Oversee the inspection and testing of packaging and finished products.
• Establish and monitor quality control metrics, key performance indicators (KPIs), and reporting systems.
• Ensure corrective and preventive actions (CAPAs) are properly executed and documented.
• Implements efficient document control to ensure that only valid documents are utilized across the whole organization
• Ensure all Standard Operating Procedures (SOPs) are completed and updated
• Leadership and Team Development
• Manage and mentor the QA team
• Set clear goals, conduct performance reviews, and provide training to ensure team competency.
• Foster a quality-focused culture across the organization.
• Continuous Improvement
• Lead root cause analysis (RCA) and problem-solving initiatives
• Collaborate with production, engineering, and R&D teams to implement process improvements that enhance product quality.
• Assisting in management of change processes
• Customer and Supplier Interface
• Serve as the primary contact for quality-related customer issues and complaints related to packaging.
• Monitor supplier performance and conduct supplier audits when necessary.
• Work with suppliers and vendors to resolve non-conformances and improve quality.

• Bachelor’s degree in Quality Assurance, Engineering or related field
• Minimum 4–7 years of experience in a QA role within a manufacturing environment, with at least 2 years in a management or supervisory capacity.
• Certification in quality systems (e.g., CQE, CQA, Six Sigma, ISO Auditor)
• Knowledge of GMP
• Familiarity with industry-specific regulatory and compliance standards.

• In-depth knowledge of quality assurance methodologies, auditing practices, and compliance regulations.
• Leadership and team-building capabilities.
• Proficiency in quality analysis and statistical tools
• Excellent communication, documentation, and interpersonal skills.
• High attention to detail and organizational skills.