Receptionist - The Bay Hotel

 

Recruiter:

Career Custodians

Job Ref:

1921795233

Date posted:

Thursday, June 23, 2022

Location:

Camps Bay, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

The Bay Hotel in Camps Bay is seeking a receptionist to join their bespoke team. If you see yourself working in one of Cape Town's most luxurious locations then this position is for you!

Assist guests at hotel/village with personal services. May take messages, arrange or give advice on transportation, business services, or entertainment, or monitor guest requests for housekeeping and maintenance.

Qualification:

Grade 12

Experience:

Minimum of 2 years’ experience in the same or similar position

Opera Experience Required

Communication:

Verbal Communication

Comprehension

Cognition/Thinking:

Decision Making and Judgement

Problem Solving

Interaction with Others:

Teamwork

Personal Effectiveness:

Adaptability and Dependability

Ethics and Integrity

Self-Management

 

DUTIES AND RESPONSIBILITIES:

Front Desk

  • Checking in and checking out of guests on Opera.
  • Perform office duties on a temporary basis when needed.
  • Foreign exchange.
  • Relief switchboard and night audit when necessary.
  • Perform clerical duties as required
  • Relay and Route written messages
  • Answer all incoming calls

Finances

  • Ensure accurate billing.
  • Take payment from guest.
  • If applicable ensure accurate change provided.

Guest Relations

  • Room guests
  • Receive, store, and deliver luggage and mail.
  • Pick up and deliver items or run errands for guests ensuring excellent guest relation services.
  • Upsell all Food and Beverage outlets, Mint Wellness and other services offered by the company.

Concierge

  • Make dining and other reservations for guests and obtain tickets for events.
  • Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
  • Make bookings for Mint Wellness as required.
  • Make travel arrangements for sightseeing and other tours.
  • Make suggestions for new tourist attractions/tourism services.
  • Visit all surrounding facilities and other properties within the group.

 

To apply for the position, please forward a motivational letter and an updated CV with a picture of yourself to

**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**

To browse all our vacancies, please log on to our website –

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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