Rental Sales Agent

Recruiter:

The Talent Room

Job Ref:

4036298371

Date posted:

Friday, July 18, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

We are looking for a motivated and customer-focused Rental Sales Agent to join our dynamic team. The ideal candidate will be responsible for handling rental bookings, promoting additional products/services, and delivering excellent customer service throughout the rental process. This is a fast-paced, front-line position requiring strong sales ability, communication skills, and attention to detail.

Key Responsibilities:

Customer Service & Bookings
- Greet and assist customers in a professional and friendly manner
- Handle telephone, online, and walk-in rental enquiries and bookings
- Provide product information, rental options, rates, terms, and conditions
- Upsell additional services (e.g., insurance cover, GPS, baby seats)
Sales & Target Achievement
- Maximize revenue through effective up-selling and cross-selling
- Meet or exceed individual and team sales targets
- Educate clients on rental options and value-added services
Administration & Documentation
- Process rental agreements accurately and efficiently
- Inspect vehicles with clients and document pre/post-rental conditions
- Manage payments, deposits, and refunds
Fleet Coordination
- Coordinate with fleet controllers to ensure vehicle availability
- Assist with vehicle check-ins, check-outs, and cleanliness
- Liaise with workshop team regarding vehicle servicing or repairs

Requirements:

Education: Grade 12 (Matric) minimum
Experience: Minimum 1–2 years in a customer service/sales or car rental environment
Skills:
- Excellent verbal and written communication (Afrikaans & English)
- Strong sales ability and negotiation skills
- Computer literate (MS Office, rental booking systems)
- Organised with good time management and multi-tasking ability
- Attention to detail and problem-solving skills
Other:
- Valid driver’s license (Code B/08) – essential
- Able to work weekends and public holidays as required

Professional appearance and manner

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