Reservations Agent

SUMMARY:
A conservation-focused private game reserve is looking for RESERVATIONIST

POSITION INFO:
Are you passionate about providing exceptional service and eager to contribute to this luxury safari destination's success story?

Candidate Requirements:

• Must have at least 3 years previous experience in a Reservations role within a Lodge environment
• Proficient in using booking systems and be computer literate
• Strong organizational and time-management skills
• Have financial awareness – invoicing and processing payments
• Excellent communication skills both verbal and written, telephonic and via email
• Have a high level approach to customer service and guest delight
• Be an enthusiastic individual with a positive outlook
• Ability to work efficiently under pressure, meet deadlines and multitask very well
• Have great interpersonal and people skills
• Must be able to work well within a team
• Be able to perform tasks with attention to detail, efficiency and accuracy

Live-in position

 

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