Revenue Management Controller

SUMMARY:
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POSITION INFO:

As a Revenue Management Controller, you need to have good credit management, your duties include conducting credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts.

RESPONSIBILITIES

• Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members.
• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention.
• Establish policies that follow customer service best practices while ensuring customers submit payments on time.
• Reconciling complex accounts that have been escalated from the AR team.
• Monitoring debtor balances to ensure a reduction in debtors DSO.
  Liaising with customers, as well as internal personnel including the sales team.
• Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts.
• Follow up on overdue invoices and payments and escalate as necessary.
• Look for ways to improve debt collection processes.
• Reply promptly to client questions and concerns received by voicemail or via written communication.
• Process irreconcilable debts/prepare debt write-offs, as in the case of bankruptcy, to be written off and archived.
• Establish and maintain regular communications with clients to facilitate periodic payments.
• Develop and maintain the groups customer onboarding and data management process and systems.

REQUIREMENTS:

• High school diploma or equivalent; associate or bachelor's degree in accounting or related field preferred.
• 1-2 years of experience in a similar role.

SKILLS

• Strong understanding of accounting principles and procedures.
• Proficient in Microsoft Excel and other accounting software.
• Excellent data entry skills with a high level of accuracy.
• Detail-oriented and able to multitask in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new processes and systems.
• Knowledge of revenue management best practices is a plus.