Risk and Compliance Manager - Employee Benefits

Our client, a dynamic Financial Services Organisation North seeks to employ a Risk and Compliance Manager

Purpose

to manage company wide risks and track compliance status considering the changes in the regulatory landscape for retirement funds (Financial Services Conduct Regulations Act (FSCA), and to embed and promote a compliance culture with the Company units standard operating procedures in all business units are robust and meets SLA obligations with clients

KEY PERFORMANCE AREAS

• Identifying, analysing and mitigating of company wide risks applicable to the retirement funds and benefit administrator
• Developing the regulatory universe for and the risk-based compliance plans for the Company business units for approval by the Employer
• Provide compliance and regulatory training and/or guidance and general assistance to all business units
• Ensure all business units and eployees remain informed of regulatory, legislative and best practices
• Establishing and co-ordinating the internal risk committee with risk and compliance champions from all busness units
• Provide guidance and support to risk and compliance champions in proactively identifying risks within the business units
• Resolving issues of non-compliance efficiently and effectively identified in the business units
• Business Continuity Management including the review, update and tracking of Business Continuity Plan for the organisation
• Developing and reviewing Risk and Compliance Manuals for the Company
• Developing compliance monitoring plans and tools to track both organisation and respective departments'''' compliance
• Managing and monitoring Ethical Compliance of the Company including whistle blowing mechanism and staff ethics training
• BBBEE Compliance
• Monitoring the Company''''s adherence to SLA Agreements by consolidating information from different departments that feed the EB Board and Executive Management
• Reporting on legislation, compliance, risks, plan progress and instances of non-compliance and corrective action
• Management of representatives for the Company and the register with FSCA.
• Managing Moonstone - the Company''''s Compliance Provider

RECORD KEEPING AND FILING

• Ensure all documentation relating to umbrella funds are saved in the member profile on the system
• Ensure appropriate notes are recorded in the member profile on the system
• Full fund administration system filing

REPORTING

• Prepare, analyse and present ad hoc reports as and when requested

QUERY RESOLUTION

• Attend to queries or enquiries to members within the required timelines
• Provide assistance to Employers or Service Providers where necessary

INNOVATIVE & TEAM PLAYER

• Be able to work independently with minimal supervision
• Abide by Audit findings as directed by the Head of Administratin or Head Legal, Risk and Compliance
• Build and maintain supportive relationships both internally and externally

RELATIONSHIP MANAGEMENT

• Build and maintain positive relationships with all clients and service providers
• Build and maintain supportive relationships with teams internally
• Ensure that all communication sent internally and externally is dealt with professionally

TIME MANAGEMENT

• Devote the whole of your time, attention and abilities during working hours to the discharge of your duties
• Meet production standards in terms of quality and quantity
• Manage workflow timeously

KNOWLEDGE AND SKILLS

• Financial Management
• Technical Management
• Project Management
• Communication - Oral and written
• Networking/Stakeholder Management - Internal and external
• Problem solving
• Analysis
• Service Delivery
• Judgement
• Sense of Urgency
• Client orientation and Customer Focus
• Honesty and Integrity
• Product Knowledge
• Innovation
• Organisational Agility
• Negotiation and Conflict management
• Interpersonal skils
• Planning, Organising and co-ordinating
• Setting goals
• Managing systems and processes
• Drive for results
• Decision making
• Creativity
• Action oriented
• Managing change
• Cross group collaboration

QUALIFICATIONS AND EXPERIENCE

• Bachelor Degree in Risk Management, Compliance, Auditing or equivalent
• At least 5 years'' relevant experience
• Knowledge and experience of the Financial Services Sector Legislation will be an added advantage
• Proven track record of deliving enhancement to process efficiency
• Good knowledge and understanding of regulatory requirements applicable to the retirement funds and benefit administration
• Process risk assessment capabiilities
• Display good knowledge and understanding of business operations and IT systems