Location: Midrand, South Africa
Salary: 780000 Annually
Recruiter: Denton Harvey
Job Ref: JHB000294/ME
Summary: JOB PROFILE / LOCATION: A Senior Management Role in the Financial Servicing Industry (Banking Sector) based in Northern Gauteng EE / AA PROFILE: Strictly Affirmative Action REMUNERATION DATA: R780, 000.00 – R1 115, 000.00 PA Total Cost to company including Benefits: Standard Corporate Benefits and Incentives



Job Description

JOB SUMMAY: My Client, a leading financial services group is in search of a suitably qualified and experienced individual to assume the above-mentioned role within this specialist Business Unit (Credit Decisions Sciences). The successful incumbent will manage and lead a team that builds collection strategies through advanced data analytics (across the group) and requires a good understanding of the end to end Collections process (Early Stage, Legal, Late Stage, Debt Counselling, Debt Sales and Recoveries). Specific work outputs will include: -


  • Implementation of Authenticated Collections payment strategy
  • Ensure effective model implementation, optimal collections decisioning and improved collections cash flow
  • Design a Collections predictor model to inform collections incentives and targets
  • Support the collections and payments operational areas with required analytics (Dec Strategy, Performance monitoring, data tables)
  • Build business cases for enhanced collections systems that may contribute positively towards improved recoveries in the Collections Operations environment (i.e. telephony systems, debt management systems etc.)
  • Develop and maintain collections monitoring and reporting
  • Work closely with regulators ensuring that all bank practices are within the ambit of the Regulators
  • Member of the Collections Manco / Credit Mancos and influence and contribute to model governance across the group
  • Risk Data Aggregation and Risk Reporting (RDARR) owner for credit and collections metrics



Advanced Analytics

Execute advanced analytics to: -

  • Get fit-for-purpose data driven solutions to inform strategy and ensure the successful implementation of the strategies across the different areas of Collections
  • Ad hoc model building and sourcing and preparation of data for modelling purposes
  • Establishment of inputs into the models and validating the accuracy of the models
  • Evaluating the impact on business outcomes and assist with the operational implementation of the model
  • Monitoring, Reporting and Compliance
  • Liaise with the data and reporting team to enhance daily / weekly / monthly monitoring to incorporate new strategies
  • Interpret and write-up findings in monthly monitoring reports
  • Ensure that monitoring is in place as soon as a champion/challenger or new strategy has been implemented



  • A minimum of 7 - 10 years relevant experience and exposure (Credit / Collections Strategy)
  • Minimum level of Education will include a relevant Bachelor Degree and with a Post Graduate Degree or relevant qualification (including quantitative subjects)
  • Expert user of SAS, SQL, Excel, and other relevant data management software (e.g. Python)
  • A solid knowledge and understanding of Mathematics and Statistics
  • The ability to logically analyse complex data to identify opportunities / risks from a collections perspective and to co-ordinate and manage simultaneous data requests for analysis of varying size and scope
  • Proven business acumen with a good knowledge of banking policies / procedures
  • Proven ability to develop and maintain Collections Policy
  • Excellent Project Management, relationship building, people management, coaching, communication (written, verbal & presentation), decision making and the ability to see the big picture (e.g. how everything interlinks, process flow etc.)
  • The ability to summarise and present findings, proposals and monitoring in document or presentation format in a professional manner as is the ability to multi-task


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