Location: Midrand, South Africa
Salary: 780000 Annually
Recruiter: Denton Harvey
Job Ref: JHB000295/ME
Summary: JOB PROFILE / LOCATION: A Senior Management / Specialist Level Position in the Financial Services Industry (Banking Sector) based in Northern Gauteng. EMPLOYMENT EQUITY PROFILE: Strictly Affirmative Action REMUNERATION DATA: R780, 000.00 – R1 215, 000.00 PA Total Cost to Company including Benefits: Standard Corporate Benefits & Incentives



Job Description

JOB SUMMARY: My Client, a leading financial services provider is in search of a suitably qualified and experienced individual to assume the above-mentioned role within their Credit BU. The successful will develop, implement, document and maintain effective and efficient functional policies, procedures and operational systems for the area / function including areas in credit, collections, profitability, system fulfilment etc. The role also requires the following: -


  • Incorporating process performance information to identify potential and/or actual problems, bottlenecks and opportunities for potential cost savings and managing an updated process repository that is well communicated and implemented by business
  • Attending to change management ensuring that all changes made within the respective functional areas follow the correct process of design, documentation, approval; implementation and post implementation review
  • Maintaining uniformity in the change management process
  • Profit models: reconciliation of comparatives and new models
  • Financial models: financial reconciliation of published financials to models on a monthly basis
  • Designing a replica engine to monitor the application processing system(Capri)
  • Managing a team of analysts
  • Completing month on month reports that represent the health and deviations of compliance and governance within Credit



  • Accurate, updated and integrated process repository that enables the function to achieve its strategic objectives
  • Ensure that process design is aligned to the organisation’s IT governance and architectural principles
  • Ensure improved processes that deliver enhanced efficiencies, cost savings and customer experience
  • Improved systems utilisation, efficiencies and satisfactory audits
  • Process optimisation measured by, for example: application of lessons learnt, improved cycle times, reduced bottlenecks / number of controls and control design
  • Updated book of work and tracked initiatives, governance, risk and compliance management and alignment of book of work to audit plan
  • Prompt resolution of audit findings and no regulatory breaches, fines or penalties
  • Stakeholder relationship management ensuring productive relationships that facilitate the achievement of business goals and workflow alignment
  • Business adherence to Operations Governance standards
  • Embedment of new and/or improved process, automation and integration initiatives across the region
  • Team leadership, management and mentoring
  • Effective performance management and teamwork, self-management and alignment with group values
  • Stays current in area of expertise and industry



  • A relevant business / commercial Degree and a professional qualifications advantageous (e.g. CPP (Certified Process Professional) / 6 Sigma / CRISC)
  • A minimum of 7 years relevant and applicable experience and exposure
  • An expert user in MS Visual Studio, Gitlab etc.
  • Solid business acumen with knowledge of Bank Governance, Compliance Policies and Procedures
  • Strong analytical skills with the ability to logically analyse complex processes to identify opportunities or risks from a credit perspective and to co-ordinate and comprehend simultaneous processes within Credit
  • Project management methodologies and tools and the development of technology life-cycles
  • Knowledge of business and technology trends
  • Knowledge of operational risks, other relevant risk, compliance, models, methodologies systems, processes, policies, procedures, workflows and their interconnections
  • Good Project Management, co-ordination, staff management, relationship building and communication (written, verbal & presentation skills
  • Ability to summarise and present findings, proposals and monitoring in document or presentation format in a professional manner
  • Solid understanding of expressed and implied ethical responsibilities with a high level understanding of the overall business and key strategic revenue drivers within the credit / collections space


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