SMI 18691 - Insurance Broker Claims Assistant – Commercial Lines

Recruiter:

Professional Career Services

Job Ref:

SMI 18691 - Insuranc..

Date posted:

Tuesday, June 9, 2026

Location:

Johannesburg, South Africa

Salary:

Market-related salary (highly negotiable based on experience)

SUMMARY:
Insurance Broker Claims Assistant – Commercial Lines

POSITION INFO:

Employer Description

A growing and well-established insurance brokerage located in the northern suburbs of Johannesburg.

Job Description

Our client is seeking an experienced Insurance Broker Claims Assistant to join their team. This role offers an excellent opportunity for an individual with strong commercial insurance and motor claims experience to become part of a close-knit team environment and contribute to the delivery of exceptional client service.

You will be responsible for:

Providing administrative and operational support to the Account Executive
Assisting with policy renewals and day-to-day portfolio administration
Managing and following up on insurance claims processes
Liaising with insurers, clients and service providers
Assisting with client relationship management and service delivery
Handling claims-related queries and administration and ensuring efficient resolution
Maintaining accurate policy and claims records

Qualifications

Matric
RE5 qualification (essential)

Skills

The successful candidate will have:

Previous insurance brokerage experience is essential
Strong commercial insurance experience
Strong motor claims experience (essential)
Exposure to commercial motor and/or marine insurance (advantageous)
Sound understanding of insurance claims processes and policy administration
Strong client service, communication and relationship management skills
Stable employment history demonstrating commitment and longevity in previous roles
The ability to work effectively in a fast-paced office environment

Benefits

Provident Fund
13th cheque payable during the employee’s birthday month
Potential discretionary annual bonus, subject to individual performance, company performance and management discretion.