Sales & Admin Administrator

SUMMARY:
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POSITION INFO:

We are seeking a highly organised, confident, and tech-savvy Sales and Admin Administrator to support our sales and administrative operations. The ideal candidate will possess strong communication skills, be proficient in IT, and have the ability to convert sales leads while ensuring accurate and timely administrative functions. Experience in the automotive industry will be an advantage.

Key Responsibilities:

Sales Support:

• Engage confidently with customers over the phone and via email.
• Convert inbound sales leads into confirmed sales.
• Follow up on customer enquiries and quotations.
• Maintain and update CRM systems and customer records.
• Assist the sales team with documentation, scheduling, and customer communication.

Administrative Duties:

• Manage day-to-day office operations, including filing, invoicing, and data entry.
• Maintain and organize company records and documentation.
• Handle despatch-related tasks: prepare waybills, coordinate with couriers/logistics, and track shipments.
• Liaise between departments to ensure smooth order fulfillment and customer satisfaction.
• Assist with stock taking and inventory reporting.

Communication & Customer Service:

• Answer phones professionally, screen and route calls appropriately.
• Provide excellent customer service in both English and Afrikaans.
• Draft clear, professional correspondence and sales documentation in both languages.

Required Skills & Competencies:

• Matric essential. (Additional relevant Tertiary Qualification will be advantageous.)
• IT Proficiency: Skilled in Microsoft Office Suite (Word, Excel, Outlook); CRM and database management.
• Despatching Knowledge: Experience in preparing shipping documents and coordinating deliveries.
• Telephone Etiquette: Clear, courteous, and professional phone communication.
• Bilingual: Fluent in both spoken and written English and Afrikaans.
• Tech Savvy: Comfortable with learning and using new technologies and software tools.
• Pastel Accounting: Basic working knowledge preferred for quoting and making purchase orders.
• Initiative: Self-motivated, able to work independently and suggest process improvements.
• Time Management: Ability to prioritise, multitask, and meet deadlines.
• Planning & Organisation: Strong attention to detail and ability to plan workflows.
• Confidence: Comfortable in engaging clients and handling objections or questions.
• Sales Acumen: Proven ability or strong potential to convert leads and upsell where appropriate.
• Administrative Strengths: High level of accuracy, consistency, and organisational skill.

Should you wish to apply, please kindly email your CV through to Kirsten Smith at

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days, please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.