Sales & Customer Service Representative

 

Recruiter:

Complement Recruitment

Job Ref:

CSRBF

Date posted:

Monday, November 7, 2022

Location:

bloemfontein, Free State, South Africa

Salary:

R16-18K Basic + Benefits


JOB SUMMARY:
APPLY NOW

JOB DESCRIPTION:

Customer Service Representative – Bloemfontein Free State

Salary: R16-18k Basic + Benefits & Incentives

Purpose of Position:

Complement Recruitment are recruiting for a Customer Service Representative based in Bloemfontein, Free State. This is a permanent position aimed to ensure that the services within the sales department are maintained in such a manner that will allow the company to be the preferred brand and supplier at all times.

Apply Directly for this Job by clicking here - Minimum Requirements:

  • Grade 12 (Sales qualification - Diploma / Degree will be an advantage)
  • Minimum 3 years sales experience
  • Intense experience in building, plumbing & hardware retail / construction supply industry
  • Google Workspace, Sage / ERP, Microsoft Windows, Android / Apple IOS, WMS, CRM

Duties:

  • Establish and maintain Business relationships with the groups customers.
    • Be the first point of contact in customer queries and resolutions.
    • Achieve sales targets as aligned with the Customer Relationship Manager in your specified region.
    • Prepare month end reports and commentary on your sales
    • Participate in the forecasting process with your Customer Relationship Manager.
    • Own a portion of the forecast numbers. Target 90% accuracy
    • Plan the daily dispatch schedules Manage walk-in customers.
    • Follow up on quotations submitted.
    • Record, monitor and control sales orders received.
    • Manage the distribution of sales orders received and ensure deliveries take place as promised.
    • Advise Head Office of despatch figures on a daily basis.
    • Ensure all pricing is in accordance with agreed published price lists.
    • Manage the sales control systems
    • Report to your superior on a daily basis all matters that do not allow you to meet deadlines.
    • Ensure that the Back Order System is fully up to date
    • Notify the PLW team of any stock requirements that are not on the production schedule
    • All goods received/ returned to be processed on a weekly basis
    • Liaise with the Credit Controllers regarding delinquent accounts
    • Preparation of SCR’s
    • Preparation of credit notes
    • Update project list weekly
    • Control project list tracking file
    • Maintain all approved policies of the company
    • Maintain all systems and procedures of the company, including awareness of customers’ credit status
    • Adhere to the laid down levels of expenditure at all times
    • Adhere to the company’s safety standards
    • Maintain and safeguard company property; the confidentiality of company information

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Apply Directly on our Contact Form - Attach your Microsoft Word CV, and complete all the required information – Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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