SUMMARY:
A leading logistics company in Ballito is seeking a dynamic Sales/Account Manager with proven experience in the fuel, gas, or oil industry.
POSITION INFO:
The role involves leading a team, driving performance, resolving site-level issues, supporting retailers, and optimising existing business while acting as a key liaison between operations and retail stations.
Key Accountabilities:
- Provide leadership, guidance and line manager supervision to the Sales Managers, Retail support officer.
- Drive business performance and find new and innovative ways of meeting demands and needs of retailers within your areas.
- Resolve operational issues timeously at site level and to ensure the retailers deliver against their contractual responsibilities.
- Contributes to the sales team by meeting deadlines and goals to ensure a resilient business model.
- To maintain, develop and optimise the existing business.
- Acts as a liaison between Operations and retail service stations.
- Direct and empower a team of 4 sales managers to deliver outstanding performance against set performance KPI’s
- Drive and direct the Retail Support Officer to deliver outstanding performance.
- Develop skills and provide ongoing coaching to the team
- Develops and maintains strong relationships with retailers and other key stakeholders.
Monitor and Report on SHEQ performance:SHEQ:
Adherence to the highest health, safety, security, environmental compliance:
- Safety Audits: Emergency response plans, first aiders/fire fighters trained staff at site level, flammable substance certificate, CCTV installed and operational.
- Safe Delivery process
- Submission and verification of Fuel stock reconciliations
- Incident reporting to be done timeously and captured onto the incident management system.
Monitor and Report on Site Visits performance:Site Visits:
- Team regular (cycle over an 8-week period) on-site meetings with retailers and documented on a site call report.
- Team regular site visits to improve the relationship with the retailers and monthly agenda to always include discussions to grow the business and SHEQ checks.
- Meet with potential retailers that are financially sound and experienced to successfully operate a service station according to the set standards.
Monitor and Report on performance Management:Performance Management:
- To re-open temporary closed sites
- Managing non-performing retailers
- Responsible for the P&L performance of the network
- Volumetric targets
- Execution of Loyalty program
- Finds new and innovative ways of meeting the demands and needs of customers to boost Retail performance.
- Have regular catchup sessions with the Sales Managers to ensure objectives will be met.
- Have regular catchup sessions with Retail Support Officer to ensure objectives will be met and support provided to the Retail team.
Monitor and Report on Quality Control performance:Quality Control:
- Ensure adherence to operational standards.
- Customer Service Training.
Monitor and Report on credit policy compliance:Credit policy compliance:
- Credit Risk management with retailers
- Meet and Follow-up with treasury to close out non secured retailers.
Monitor and Report on contract Renewals:Contract Renewal:
- Renewal of contracts/agreements according to the financial criteria.
- Submission of one pager summary of proposed deal structure for business approval.
People Agenda:
- Allows the team to make their goals by contributing to a team atmosphere.
- Provide coaching to develop appropriate actions and solutions to address issues at site level and to optimise the business as required.
- Direct and coach a team to deliver outstanding performance against their set objectives.
Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, should you wish to keep abreast with our active roles.
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