Sales Administrator/Sales Support (POMONA)

SUMMARY:
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POSITION INFO:

JOB FUNCTION AND RESPONSIBILITY SALES ADMIN & SUPPORT

1. JOB SUMMARY AND GENERAL RESPONSIBILITIES

• The Sales Admin & Support is responsible for administratively supporting all regional sales consultants and the National Sales Manager: Livestock.
• This function includes but is not limited to the following:
• Attend to internal Sales Calls and customer walk-ins on a day to day basis. Selling and marketing the Employer’s products and services during such telephone calls or customer interactions.
• Assist the Sales Team by attending to administrative tasks relating to the quoting of non-stock items. This will include working with Procurement clerk in procuring of such stock.
• Work closely with National Sales Manager: Livestock in obtaining and building of Sales Intelligence Reports.
• Accurate capturing of orders for House accounts and competitor accounts.
• Ensure accurate control of the Technical SCR Register in co-operation with the Operations Manager.
• Ensure adherence to the Employer’s credit and sales policies.
• Maintain high customer satisfaction ratings that meet the Employer’s standards.
• Assist Sales Team members in compiling project packs for Retrofit Projects, that meet the standards and minimum requirements of the Employer’s policies.
• The preparation of comprehensive sales quotations for house account customers & competitor accounts.
• Ensure maximum stock availability through liaison with the other operational departments of the Employer. With regular feedback to the National
• Sales Manager: Livestock.
• Provide support to the procurement and warehouse departments as and when required.
• Participate in local, regional or national trade shows as required by Management.
• Report on competitors by gathering current marketplace information on pricing, products, new products, competitor strategies and merchandising techniques.
• Maintain product and technical knowledge.

2. LOCATION

• Kempton Park Head office, and such other locations or destinations as determined by the Employer from time to time.

3. REPORTING RELATIONSHIPS

• Reports to: National Sales Manager: Livestock. Will work very closely with and support the National Sales Manager: Livestock across the entire country.
• 4. SKILLS & REQUIRED COMPETENCIES
• Negotiating and selling skills.
• Excellent communication and report writing skills.
• Strong organisational and time management skills.
• Computer literate in Windows, Pastel, MS Office as well as any other software owned or used by the Employer.

5. REQUIRED PERSONAL ATTRIBUTES

• Customer focused.
• Action orientated.
• Strong Administrative skills.
• Ability to communicate effectively across all operational levels of the Employer as well as with suppliers and customers.
• Effective interpersonal and Time Management skills.
• Self-motivated and able to work independently as well as part of a team.
• Ability to work effectively under pressure.
• Ability to demonstrate a passion for products and customers.
• Flexibility to manage more than one task at any given time.
• Highly motivated and creative.
• Willingness to follow instructions and travel if necessary.

6. MINIMUM QUALIFICATION AND/OR EXPERIENCE REQUIREMENTS

• Ideally and in depth knowledge of the poultry industry and markets.
• Matric Certificate and a National Diploma or Bachelor’s Degree in Administration or Business Administration and/or relevant qualification.
• Relevant experience with, and in-depth technical knowledge of Skov, CODAF and Plasson products and/or any other products supplied to customers by the Employer.
• Relevant experience in customer relations.
• Relevant experience in administration and/or sales.
• Financially literate and astute.
• Experience in Sales Reporting and Feedback Report Writing