Sales Executive - external

SUMMARY:
Sales Executive - Durban

POSITION INFO:

Our client is a well-established company supplying gym equipment and accessories, with the aim to promote a healthy and active lifestyle. They are seeking a sales executive who is forward thinking and enthusiastic and who will be able to drive revenue growth by promoting and selling gym equipment and fitness products to new and existing clients. This sales executive will be responsible for achieving sales targets, building long-term client relationships, and maintaining a professional image aligned to company values
2. Key Responsibilities:
Sales & Business Development
Identify and engage potential clients through cold calling, referrals, walk-ins, and inbound inquiries and churn existing base.
Present product offerings to prospective customers in a persuasive and informative manner.
Drive the full sales process: lead generation, pre pipeline, pipeline, quoting, negotiation, closing, and after-sales follow-up.
Maintain up-to-date knowledge of product features, stock availability, and pricing.
Client Relationship Management
Build and maintain strong, long-lasting customer relationships.
Act as the primary point of contact for all customer matters, relating to sales process
Address customer complaints promptly and effectively.
Reporting & Administration
Submit regular reports on sales activities, pipeline status, and client feedback.
Prepare for and attend scheduled sales meeting
Maintain accurate client records in CRM/database tools.
Participate in and ensure alignment with operational and delivery teams. This includes, but is not limited to, the following examples: Ensuring all delivery details are accurately captured in the system, including client contact names and numbers, delivery dates and times, and any specific access requirements (e.g., stairs, permits, security clearance).
Avoiding commitments to delivery timelines without prior confirmation and coordination with the operations team.
Responding promptly to operational updates, notes, and due dates listed in the system under action items.
Conducting follow-up calls with clients after delivery and installation to ensure satisfaction and address any concerns. Update contact notes and close the pipeline thereafter and develop further requirement (s) leads from operations.
Resolve and follow up on concerns that clients may raise.
3. Minimum Requirements:
Education: Grade 12 minimum; diploma/degree in business or sales (advantageous).
Experience: 5+ years in sales, preferably in retail or fitness industry.
Skills: Strong interpersonal and negotiation skills
Excellent verbal and written communication
Ability to meet targets under pressure
Proficient in Microsoft Office & CRM tools
Ability to structure quotes that incorporate cross sell and upsell activities while ensuring that gross margins are not compromised
4. Working Conditions:
Monday to Friday (08h00–17h00)
Required to work 2 Saturdays per month either in the office or at offsite events. This is suspended until required.
Use of company pool vehicle for client meetings and site visits. This benefit is subject to the below: Continued availability will be assessed from time to time
Should the pool vehicle system be discontinued, sales executives will be expected to make alternative travel arrangements in line with company policy, which may include use of personal vehicles with prior approval and applicable reimbursements.
Use of company computer provided for work-related tasks.
Responsible for own traffic fines.
If you think you are interested and have the right credentials, please contact me: