Sales Representative

SUMMARY:
Sales Representative - Life Sciences

POSITION INFO:

Job Overview

Responsible for selling the company’s life science products and services to various laboratories and life science professionals. Grow sales and increase market share

Key Performance Areas

Sales

• Achieve set annual sales targets and increase revenue and market share
• Travel to defined geographies to sell life science products
• Build and manage relationships between the company and customers and/or relevant suppliers
• Provide training, technical support and after sales service to customers on an ongoing basis
• Meet and exceed customer expectations
• Provide competitive information such as product specifications, pricing data, or bundling arrangements in order to establish negotiated pricing contracts for assigned products
• Perform product demonstrations, installations, and application support
• Improve product knowledge and sales techniques
• Identifies the need for new products
• Identify new clients and opportunities within existing business environment
• Prepare quotations and ensure follow-up
• Complete tenders accurately if needed
• Monitor sales/backorders of products
• Identify and manage exhibitions and congresses
• Assist with sales support to branches

Marketing

• Be able to conduct research in order to identify competitors, their product strategies, future requirements of the market, market trends and identify areas of potential sales successes (Competitor Analysis)
• Introduce and manage marketing strategies for present and future product ranges (under supervision)
• Identify and manage exhibitions and congresses with management and support staff
• Identify advertising and promotional requirements for the company
• Ensure availability of marketing and sample material with the assistance of the internal sales support staff
• Provide input on proposed special offers to Sales Manager in order to drive sales in a specific area
• Compile Marketing Plans when new products are launched (under supervision)

Stakeholder Relations

• Update suppliers’/customers’ contact details
• Assist with sales support to branches
• Attend and participate in sales meetings
• Ensure that applicable queries are escalated to suppliers when necessary
• Build on relationships with principals to ensure support channels are present when required
• Use initiative to liaise effectively with all stakeholders

Administration

• Prepare quotations
• Submit quotations/pro-forma invoices within 24 hours of request (under supervision if need be)
• Follow-up on quotations/pro-forma invoices
• Complete tenders accurately and submit prior to deadlines (under supervisions)
• Submit reports to Sales Manager
• Home based position and must have facility to accommodate this
• Forecast sales (under supervision)
• Update SAP Activities post customer visits or important telephone calls
• Update Outlook Electronic Calendar and Activity reports on a daily basis
• Manage conflict/complaints in an effective and professional manner
• Create and share knowledge base with colleagues and customers
• Problem solving
• Being a team player
• Input on price list updates

Compliance

• Attend quarterly compulsory SHEQ meetings
• Adhere to company’s SOPs

Qualifications and Experience

• Diploma/Degree in the respective sector, preferably in the Life Science/ Laboratory Field, Biomedical Technology/BSC / experience in the relevant field
• 3-5 years’ experience in the sales environment
• Computer literate

Person Profile

Knowledge and Skills

• Sound knowledge and understanding of the completion of administrative tasks according to procedures
• Knowledge and understanding of the principles of business, the application thereof, the opportunities within business and the seizure of such opportunities
• Sound Knowledge and understanding of the business objectives and interpretation thereof to achieve business success
• Sound knowledge and understanding of the charging process, average period of payment and the impact on the commercial viability
• Sound knowledge and understanding of the Code of Marketing Practice, the regulatory requirements, and the implication of non-compliance to the Code
• Sound knowledge and understanding of the competitor products and services and the possible impact on the company
• Knowledge and understanding of the modules and components of the SAP system to enable performance of outputs
• Sound knowledge and understanding of the products and services provided by the organisation and the application of each product and service
• Sound knowledge and understanding of the specific subject matter related to the field of expertise
• Knowledge and understanding of how to present something formal or official, in the form of a document

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