Senior Citrix Technical Engineer / Architect

Location: Johannesburg, South Africa
Salary: Monthly
Recruiter: Bristow Talent
Job Ref: Senior Citrix Techni..
Summary: Senior Citrix Technical Engineer / Architect



Job Description

Our Client is based in Johannesburg.

A leading Platinum Citrix Partner, well respected within the Citrix Community and IT channel and dedicated to innovation and teamwork.  The company focus is service driven being a trusted solution advisor and services provider to a variety of South African based Corporates, Banking Groups, Health Care Providers and Government Departments.

We are seeking a Senior IT Technical Engineer with Architect experience to join our specialist team.  We value our professionals, providing exciting challenges, and the opportunity for growth. This is a permanent position and available immediately.   The individual must be self-driven with extensive experience.


  • Certification 7.6 Citrix Xen APP/Xen Desktop or higher (proof required)

  • 8+ years of experience working in Citrix farm environments, with at least 3 years of experience designing/implementing/administrating enterprise Windows/Citrix XenApp environments.

  • Absolute Minimum 5 years’ experience with at least 2 of those as a Senior Engineer with hands on experience of provisioning services and Storefront.

  • Requires minimum 5 years’ experience in implementation and administration of Citrix Products (e.g. XenApp, XenDesktop, NetScaler, Provisioning Services, StoreFront, Universal Profile Management and Citrix printing solutions)

  • 4+ years of experience managing and working in a highly virtualized x86 environment.

  • Expert knowledge of Citrix XenApp, MS Active Directory and OS technologies.

  • Expert knowledge of Windows Active Directory Domains integration and interaction with the network, Group Policy, Anti-Virus applications, DHCP, DNS, and WINS.

  • Proficient with Windows Server (2008, 2012 or 2016) and Desktop operating systems in a large-size production environment.

  • Must be able to work with Microsoft Active Directory, Microsoft Group Policies, Citrix policies and End user profiles. 

  • Influential leadership skills to gain results through others.

  • Must be forward-thinking, creative and results oriented.

General Requirements

  • Knowhow of the agile methodology.

  • Strong analytical thinking, both in the technical and in the product domain.

  • Excellent communication skills, concise, and targeted towards your audience: engineers, products or stakeholders.

  • Interest in technology stacks.

  • Strong written and spoken English skills.

  • Ownership and accountability.

  • Excellent written communication.

  • Stress tolerant.

  • Negotiation skills and customer focus.

  • Teamwork and leadership skills.

  • Initiative/Pro-activity.

  • Able to work under pressure.

  • Ability to work as part of a team, interdependent as well as independently and submit deliverables on time.

  • Flexibility to take up different tasks in the project.


The primary role includes installation and configuration of Citrix and other client environments according to Citrix best practice and design.   To achieve the proposed customer’s goals of delivering the optimal solution from a Senior Technical aspect.  

The position also includes pre sales discussions with customers, product updates, and end user support and engagements.

The Senior Engineer will undertake duties as an architect - advanced troubleshooting, with experience supporting Citrix farms in a large global environment (Enterprise Level).

The role also requires the Engineer to be responsible for overall direction, development, enhancement and maintenance of enterprise Citrix environments. This includes analysis, planning, development and implementation of new features and enhancements to provide required levels of service to the organization.

The Engineer will direct support resources and vendors to ensure that all equipment is properly installed, configured, secured, and maintained. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly server infrastructure, critical business applications, and the overall end user experience when using Citrix as the application delivery mechanism.

People or Process Management Responsibility:

Wide latitude in determining objectives and approaches in critical assignments

JOB DESCRIPTION -   Position Responsibilities may include, but not limited to:

  • Providing Consulting high level support 

  • Attend SLA monthly meetings with clients

  • Consulting with clients to understand their Software requirements

  • Providing a Software Solution that meets the client’s objectives

  • Working with a team of Software Engineers to deliver projects

  • Deliver various POC''''''''''''''''s to demonstrate the Software’s functionality

  • Resolve any issues identified in the POC

  • Optimize Software to address any performance issues

  • Patching client Software on a quarterly basis 

  • Ensuring projects are rolled out efficiently and successfully

  • Resolve escalated customer issues

  • Deliver monthly reports on production environments

  • Review qualification and ownership of complex enterprise level support issues submitted for escalation by Citrix Support Representatives.

  • Identify new Sales opportunities, working with the Sales Manager and attending meetings, presenting solutions, as well as maintaining existing customer relationships.

  • Assisting in the design and eventual rollout of proposed solutions, primarily, Citrix related, and all support in these fields to ensure optimal stability and high availability of the Citrix environment whilst adhering to SLA’s as per contractual obligations. 

  • Configure POC environments for customer testing

  • Design and implement Citrix Cloud, Citrix NetScaler, XenMobile/Sharefile and XenApp/XenDesktop environments

  • Perform a variety of tasks including implementation documentation, infrastructure surveys, assist with proposal development, provide Solution Designs to project teams.

  • Consulting level support to 3rd level Citrix Team

  • Developing new Software Systems for Clients

  • Testing and Signing of New Deployments

  • Strong troubleshooting skills and the ability to work with end users.

  • Log calls and escalate product issues to Citrix

  • Design and Document technical work performed.

  • Perform proactive activities such as daily health-checks, profile optimisations, print spoolermanagement and various other activities to optimise the overall running of the systems.

  • Standby support of Citrix infrastructure environments and implement changes after hours during change slots where required

  • Perform a variety of tasks including product overviews, customized presentations anddemonstrations, assist in solution design, infrastructure surveys, assist with proposal development

  • Product evaluations and product feature/benefit discussions.

  • Responsible for innovation roadmaps, maintenance scheduling, life cycle management, and capacity management for the Citrix environment and related dependent technologies.

  • Primarily responsible for the design, implementation, and support of solutions related to Citrix projects and initiatives.

  • Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix environment on a 24x7 basis.

  • Identify inefficiencies, gaps and issues, and drive the analysis and documentation of technical requirements for enterprise Citrix XenApp architecture, guiding adoption of and adherence to standard operating procedures.

  • Responsible for keeping track of existing XenApp, Wyse, and Terminal Services license and resource usage, trending and capacity planning for future growth.

  • Responsible for providing Disaster Recovery solutions as it relates to the XenApp Environment by developing and maintaining a library of procedures for disaster recovery documentation.

  • Responsible for performance tuning and providing a high availability XenApp environment to eliminate single points of failure.

  • Manage ticket queues; own and escalate issues through resolution.

  • Work with Windows/Server team on virtualization initiatives.

  • Accurately maintain all documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts etc.

  • Ensures IT Leadership is aware of all known and identified risks to system availability, performance, reliability and security.

  • Generate results through others (such as, vendors, contractors).

  • Any other duties as assigned.


This job is now closed. You can apply for other jobs by uploading your CV.

New users - Upload your CV                      Existing users - Login here


Similar jobs your might be interested in:

Senior Buyer
The senior Buyer is responsible for all major buying activities for the group, focusing initially on a specific product in order to grow the brand. Responsibilities will thereafter expand to the whole product range

Senior Electrician
We have an exciting new position available for a senior Electrician based at my client’s data centre in Gauteng, Samrand. You will be responsible to ensure the optimal functioning of the electrical and mechanical aspects of our national data cen...

Senior Financial Manager
A listed giant in the Northern Johannesburg is looking for a senior Financial Manager to join their dynamic team.

Senior Onshore Wind Project Manager
Our client has a position available for a senior Onshore Wind Project Manager to provide technical support to a wide variety of stakeholders including developers, original equipment manufacturers, regulators and financing institutions. The role is va...

Senior Overhead Line Engineer
Our Client in the engineering industry is looking for a senior Overhead Line engineer to join their Energy team in Johannesburg.

Senior Power Systems Engineer
Our Client is looking for a senior Power Systems engineer to join their Energy team in Johannesburg.

Senior Substation Engineer
Our Client in Johannesburg has a position available for a senior Substation engineer to manage, and complete design work associated with transmission and distribution substation design.

Senior Finance Manager
A well established and valued client of Communicate is looking for a senior Finance Manager to join their team within the Property Space.

Senior Java Developer
Being a Specialist recruiter within the IT sector, my clients are always on the lookout for exceptionally talented. Your backend coding skills on the .net framework and Java skills together with a stable working track record will not go unnoticed wit...

Senior Business Intelligence Developer
Passionate about BI development and want to advance your skill set by working for one the major Banks, then this is the opportunity for you.


Create a free job alert for                                

Senior Citrix Technical Engineer / Architect in Johannesburg

Enter your email address below
and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you. By giving us your email address your agree to our Terms and Conditions