Senior Import Controller

SUMMARY:
We are currently looking for a Senior Import Controller who has a Logistics background.

POSITION INFO:

Minimum Requirements:

• Matric / Grade 12 (Essential)
• Diploma or qualification in Supply Chain Management / International Trade (Advantageous)
• Minimum 6+ years in import control/logistics, with a focus on customs and compliance
• Strong knowledge of SARS Customs, Shipping Incoterms, and international trade procedures
• Proficient in MS Office, ERP systems, Syspro, or similar Sage, Evolution, Pastel, SAP, Syspro Proteus, TPT Navis appointment booking system, TPT Navis Information
  Mix-telematics, Car Track, Cargo-wise Specialist, Streamline
  and freight portals
• Excellent attention to detail and organizational skills
• Ability to work under pressure and meet tight deadlines
• Strong communication and negotiation skills
• Problem-solving mindset and ability to work independently.

Key Competencies:

• High level of integrity and accountability
• Analytical thinking
• Customer service orientation
• Deadline-driven and results-oriented
• Team player with leadership potential.

Key Responsibilities:

• Manage the full import cycle (sea, air, and road freight), including document preparation, customs clearance, and delivery coordination.
• Liaise with suppliers, shipping lines, freight forwarders, and clearing agents to ensure timely and cost-effective movement of goods.
• Ensure all import documentation is correct and compliant (e.g., commercial invoices, packing lists, bills of lading, SAD 500s, import permits).
• Monitor shipments and provide regular status updates to internal teams and clients.
• Resolve delays, demurrage, customs queries, and discrepancies in a timely manner.
• Maintain accurate import records in accordance with SARS and customs requirements.
• Calculate landed costs accurately and update costing systems.
• Assist with tariff classification and ensure proper application of customs duties and rebates.
• Supervise and support junior import clerks/controllers (if applicable).
• Monitor and report on KPIs such as lead times, costs, and compliance issues.
• Stay up to date with changes in import regulations, Incoterms, and relevant legislation.