Senior Lifestyle Manager

SUMMARY:
Our client who is a lifestyle management company in South Africa is currently looking for a Senior Lifestyle Manager to support clients by managing requests, transportation, restaurants, venues, and suppliers.

POSITION INFO:

Duties and responsibilities:

• Provide administrative support for the Senior Management team as well as the Lifestyle Managers within the department.
• Service the business members as a general Lifestyle Manager team utilizing Q force, email and telephonic platforms according to prescribed service level agreements (SLA) as agreed by the company and members.

• Provide support in recovering data from Q Force to support operations, finance and

management administration and reporting requirements.

• Work with the Brand Relations Manager to research, compile and draft the territories

membership newsletter and daily media summary; maintain events listing as well as

contacts database is always up to date and accessible to authorized persons.

• Ensure that the Johannesburg office is compliant with PCI DSS requirements and

procedures regarding access of authorized and non-authorized persons to the site at

all time.

• Act as the first point of contact to the Johannesburg office and ensuring that first contact is in line with the business standards and procedures.

Requirements:

• +5 years’ experience in related position
• Matric or equivalent
• Knowledge of luxury travel and leisure, personal assistant, customer service, guest relations or lifestyle.
• Strong IT and CRM systems skills (i.e. Salesforce, Microsoft Office, etc).
• Knowledge in handling executives, senior executives, and VIP''s.
• In-depth understanding of the requirements involved of affluent, high-net-worth individuals.
• Knowledge of travel destinations and luxury products/services

NB! This job is now closed. You can apply for other jobs by uploading your CV.