POSITION : SENIOR RELATIONSHIP MANAGER
LOCATION : DURBAN, KWA ZULU NATAL
SALARY : MARKET RELATED
- Relevant related qualification
- Experience will be primary for the role and qualifications a secondary requirement.
- MUST have minimum 5 experience in a similar role
Purpose of position
The Relationship Manager is required to interact with customers for most part of his/her day and is accountable for the customers allocated to his / her portfolio, is also responsible for the achievement of the branch targets and objectives as well as play a key role in acquiring and maintaining good client relationships.
Duties & Responsibilities:
- To proactively develop the bank's overall business and achieve business targets, i.e. growth in deposits, advances, foreign exchange business and profitability.
- To manage and train all Relationship Officers placed in different branches in line with banks culture and techniques.
- To identify business opportunities and target markets for the bank both locally and nationally.
- To market the bank as an International Bank with opportunities in foreign trade services and to bring in new investments in terms of foreign exchange and revenue for the bank.
- To be part of the Management team for strategy and opening new branches, new business, training and development of all staff.
- To take responsibility for the achievement of branch objectives, to achieve targets related to generating new business with an aim to grow the bank, opening accounts, deposits and advances.
- To promote, the bank and manage and maintain a cordial working relationship with the clients.
- To develop new products and to mentor and train staff to understand new products to improve growth.
- To implement proper procedures to prevent any misrepresentation to customers whose rights should be respected and protected always.
- To ensure that all operational and financial reporting is performed in a timely and accurate manner.
- To protect and promote the brand of the bank.
- To embrace a “Working Together” culture.
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