Senior Software Site Support Engineer

Our client is looking for a Senior Software Site Support Engineer to join their team to support their engineering, deployment and commissioning activities of the radio telescope in the Karoo..

KEY RESPONSIBILITY

• Investigating support issues reported on site.
• Coordinating tests, fault finding and tracking down of cross-subsystem issues.
• Supporting user requests for data and trend analysis.
• Fixing minor bugs in the deployed software where possible.
• Engaging with different subsystems to identify problems, perform system integration tests, support commissioning tests on site.
• Deploying and maintaining development infrastructure.
• Deploying software subsystems on production systems and manage/monitor site deployments.
• Documentation and project management input as required.
• Training of operators and commissioners on the software subsystems.
• Lab integration tests of subcontractor deliverables with the software systems; feedback/inputs to subcontractors.
• Assist in developing and performing integrated tests to test the full software subsystems on lab machines before deploying to Karoo
• systems.
• Configure, install and troubleshoot operating system software and server hardware.
• Configure and manage subsystem network.
• Monitor and maintain performance of servers.
• Mentor software site support Engineers.
• Make technical decisions, propose improvements.
• Assume full responsibility of subsystem networks routing, switch, fabric and operating system administration.
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KEY REQUIREMENT

Qualification:

• ND (Comp Sci) with 11+ years; OR
• B.Tech/ B.Sc (Comp Sci) with 10+ years; OR
• B.Eng / B.Sc Hons (Comp Sci) with 9+ years; OR
• M.Eng / M.Sc (Comp Sci) with 7+ years; OR
• PhD / D.Eng with 5+ years
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Experience:

• Technical software development, testing or support experience.
• Testing, deployment, commissioning, release and support of large scale projects.
• Test-driven development and integration testing techniques, methodologies and frameworks; and supporting systems.

Knowledge:

• Understanding of networks routing, switch fabric and operating system administration.
• Modern software collaboration tools such as Github, Containers, Google Drive, JIRA etc.
• Continuous integration, testing and deployment techniques and tools.
• Linux operating systems and networking.
• Python programming language is beneficial.

Desirable additional education, work exp. & personal qualities:

• Good knowledge of and experience in software testing and quality assurance.
• Some experience in Python and software development.
• Extensive experience with operating systems (Linux, Windows) and networking.
• Good and proven fault finding skills.
• Good oral and written communication skills.
• Self-motivated and ability to work independently.
• Keen interest in engineering and how systems work.
• Good attention to detail.
• Wanting to learn more and expand knowledge.
• Team player and ability to thrive in collaborative environment
• Work independently and be a good team player.
• Participate and thrive in a collaborative environment.
• Strong English oral and written communications.
• Troubleshoot issues methodically.
• Keen attention to detail.

Should you meet the above requirements, please upload your CV to our website [CVS VIA EMAIL WILL NOT BE CONSIDERED]

All suitably qualified candidates are encouraged to apply and will be considered. Our client applies the principles of employment equity as per their policy guidelines and will consider designated groups in line with these requirements.

Candidates will be required to go through a background and vetting process.

The full job spec will be shared with short-listed candidates

Should you not hear from us within 2 weeks, please consider your application unsuccessful.