SUMMARY:
Service Advisor LCV
POSITION INFO:
We are looking for a personable service advisor to act as liaison between our customers for our client, a well-established company in the motor industry. The company is based in Mobeni, and the successful candidate must be organised and possess exceptional interpersonal relationships skills with an aptitude for maths and detail.
Duties & Responsibilities:
- Work closely with Service Technicians to determine pricing for repairs and relay accurate info regarding repair costs to customers
- Meet and greet customers and carefully listen to requests
- Schedule appointments
- Verify insurance and help customers take advantage of repair deals and inform them about warranty programs
- Maintain repair schedules and order car parts for Service Technicians
- Have a good telephone manner
Criteria:
- Matric/Grade 12
- 3 years relevant experience within an established dealership
- Stable track record with excellent references
- Strong MS Office skills
- Excellent communication & interpersonal skills
- Must be able to think on their feet and quickly resolve issues when challenges arise
- A basic understanding of Maths and attention to detail are essential
If you meet the criteria and would like to apply, please email your updated MS Word CV and recent head & shoulders photo
