Service Manager (Motor Industry)

Location: Stellenbosch, South Africa
Salary:
Recruiter: Merand Corbett & Associates
Job Ref: CPT000265/AG
Summary: An exciting vacancy exists for a Service Manager for an upmarket motor dealership in Stellenbosch. The incumbent would be an integral part of the management team and report directly to the Dealer Principal.

 

 

Job Description

Will be responsible and accountable to a Department with 6 direct reports and 5 shared reports

 Main duties would include

  • Compile and implement marketing plans
  • Manage escalated workshop (Technical) problems accordingly
  • Ensure accurate workshop capacity planning according to productive and available staff
  • Control work in progress (WIP) on all vehicles in the workshop daily to maintain an acceptable level
  • Responsible for annual budget of service department
  • Manage a profitable workshop against budget
  • Responsible for internal workshop reports and processes
  • Manage risk (Financial and Non-financial) within department
  • Maintain good housekeeping within department

 Minimum Requirements:

Senior Certificate (Grade 12)

Computer literate (Office Suite)

Valid Driver’s licence

Min. 2 years’ experience as a Service Manager (will not consider any candidates without it)

Advantageous:

Management Diploma or Certificate would be advantageous as well as working knowledge of Kerridge

Essential Competencies:

Building Strategy & Driving Change

Customer & Service Orientation

Business Orientated Thinking & Resource Management

Problem Solving

Employee Development & Motivation

Motivation to Perform & Achieve Results

 

 

 

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