Snr Fast Food Manager - Clanwilliam

Location: Clanwilliam, South Africa
Salary: 120000
Recruiter: Kencorp
Job Ref: JHB001380/RK
Summary: Senior Fast Food Manager required in Clanwilliam



Job Description



• To manage a restaurant in accordance with Restaurant’s Policies and Procedures.

• To maximize restaurant sales and profitability by effective deployment of labour, assets and production costs.

• To maintain excellence in the execution of all duties.

• To focus on exceeding customer expectations.

• To focus on developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance.

• To maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets.

• Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business.

• Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times.

• Do a daily, weekly and monthly stock check in the restaurant.

• To ensure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported.

• To prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget.

• To ensure that the mix of staff recruited in no way conflicts with the Company’s non-discriminatory policy.

• To ensure that all staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them and that they are actively encouraged to progress through the training program.

• To provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant.

• To ensure that the Policies and Procedures are followed to minimize employee relations issues within the restaurant.

• To action recruitment and termination payroll change documentation and to forward these updates to the HR Department.

• To coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team.

• To ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures.

• To ensure that all daily, weekly and monthly administration is completed accurately in line with procedures.

• To ensure that accurate operating reports are kept.

• Ensure that standards are in accordance with HACCP.

• Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations. • To carry out Local Store Marketing activities as authorized by the Regional Operations Manager.

• To monitor all local competitor activity and any local activities - this may affect the volume of business.

• To coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions.

• To monitor operating practices and to action any problems identified.

• Demonstrate belief in people by treating each person in the restaurant fairly and with respect.

• Recognize individuals frequently and encourages them to recognize each other.

• Coach and support staff and ensure that they are fully trained and on job training is effective.

• Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings.

• Hire, develops and promotes restaurant staff in consultation with Area / Regional manager.

• Administer progressive discipline as needed, ensures compliance with all statutory regulations



• Grade 12 / NQF 4

• 2 years Restaurant Manager

• Credit worthiness (ITC check)

• Micros /GAAP POS – 3 years’ experience




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