SUMMARY:
NOW RECRUITING - SPORTS & LEISURE SUPERVISOR!
Fancourt is situated in the lovely city of George in the Garden Route.
You can apply online at https://www.fancourt.co.za/careers-job-listing/
POSITION INFO:
Our Sports & Leisure at Fancourt, is now accepting applications for a Sports & Leisure Supervisor – someone who has drive and passion for the industry, with the ability to work under pressure and stay calm in difficult situations.
We consider the following as essential:
Qualifications & Experience:
- Grade 12 or equivalent, coupled with first aid training,
- A Sports Management and/or Pre-Primary Diploma will be an added advantage,
- A valid driver’s license,
- A minimum of 2 years’ experience working in a gym or sports club environment will be required,
- MS Office (Excel, Word, Outlook, PowerPoint) skills and experience.
Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):
- Co-ordinate daily Sports & Leisure, and Kids Club operations,
- The ability to create and run sports and holiday programs throughout the year,
- Oversee teenagers and guest activities while displaying excellent customer service skills,
- Maximize profitability and efficiencies of the Sports & Leisure department and making sure it tracks against the targets,
- Performance manage Sports and Leisure Attendant, Kids Club Attendant and Cleaners,
- SHEQ HIRA management requires daily attention to potential hazardous situations when children are utilizing facilities unsupervised or supervised under the care of the Kids Club staff,
- General administrative duties including stock takes and ordering of stock for Sports & Leisure and pool and pool loungers
- Ensure extraordinary customer service delivery and guest satisfaction with the service, facilities and the variety if leisure offerings;
- Deal with all guest and member complaints and resolve them in a professional, timely fashion, liaising with guest relations for any feedback on Medallia and Trip Advisor reports,
- Ensure special requests for child care (special needs, babysitters, etc. are met.
The ideal candidate will be able to successfully demonstrate the following skills & abilities:
- Time management and ability to organise, plan, and prioritise work,
- Interpersonal skills and relationship building,
- Effective verbal and written communication skills and ability to communicate across all levels,
- Resilience, reliability and ability to pay attention to detail,
- Problem solving,
- Friendly and guest centric.
Adverse working conditions:
- Must be prepared to work weekends & Public holidays,
- Must be prepared to work shifts.
If you believe you have suitable experience and qualifications, please apply online.
Application Process:Closing date: 11 June 2023Where to apply: You can apply online at