Stock Controller

SUMMARY:
Responsible for controlling, ordering and issuing of food and beverage as well as housekeeping

POSITION INFO:

Job Overview:

The Stock Controller is responsible for the control, ordering, and issuing of food and beverage as well as housekeeping goods. Their main focus is to ensure that the hotel and restaurant have a sufficient amount of housekeeping and food & beverage inventory to meet customers' needs.

Responsibilities:

• Stock Management: Forecast consumption needs of hotel customers and use this information to:
• Facilitate sufficient inventory of food and beverages
• Ensure correct inventory orders are placed with suppliers
• Assist the F&B Manager with maintaining authorisation of stock for F&B, banqueting, and conferencing departments
• Track and follow up on credit notes for deposits and returned stock
• Receive stock and allocate inventory to correct storage areas
• Maintain stock rotation (first in - last out)
• Participate in stock taking with assigned staff
• Prepare, analyse, and report on daily, weekly, and monthly stock counts
• Ensure food and beverage inventory aligns with customer needs

To be familiar with all Health and Safety measures.

Administration:

Assist with administrative tasks related to stock management, including:

• Record keeping
• Data entry
• Generating reports

Customer Service:

Provide exceptional customer service by:

• Responding to customer inquiries and requests promptly and professionally
• Resolving customer issues in a timely and satisfactory manner

Qualifications, Experience, and Competencies:

• Proven food and beverage experience
• Working knowledge of various computer software programmes (MS Office, restaurant management software, POS)
• 3 years' experience in stock control in the hospitality industry
• Experience in placing orders with suppliers
• Quality control experience
• Culinary school diploma or degree in Food service management, related field