Student Liaison Officer (EE Only)

SUMMARY:
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POSITION INFO:

Key Responsibilities Office Support

• Maintain a professional and welcoming reception area.
• Handle all incoming calls and direct inquiries appropriately.
• Greet and assist visitors, tenants, and students.
• Prepare and manage boardrooms for meetings.
• Assist contractors with building access and maintain a key register.
• Provide friendly and efficient service, ensuring queries are resolved or directed.
• Support the Property Manager with administrative tasks.

Student Accommodation Administration

• Manage facilities services in line with policies and procedures.
• Process internal and external communications.
• Create work orders for maintenance issues.
• Attend and take minutes at Property Management meetings.
• Monitor and respond to emails in the admin mailbox.
• Ensure availability of relevant forms at reception.
• Assist with student-related inquiries or escalate to the appropriate person.

Skills and Competencies Business Skills

• Strong communication and interpersonal skills.
• Innovative and process oriented.
• Team player with dynamic energy.
• Excellent time and task management.
• Ability to adapt to change and solve daily issues.
• Professional interaction with students and stakeholders.

Human Capital Attributes

• Honest, reliable, and motivated.
• Assertive with effective communication.
• Empathetic and sensitive to client needs.
• Strong organizational and planning skills.
• Demonstrates integrity, passion, and professionalism.

Qualifications and Experience Minimum Requirements

• Grade 12 (Matric)
• 2–4 years’ experience in a receptionist or administrative role.
• Proficiency in MS Office and related software.

Preferred

• Diploma or Degree in Office Administration.