Subject Matter Expert SAGE X3

SUMMARY:
The Financial System Subject Matter Expert (SME) will provide in-depth expertise, support, and leadership for the organization’s financial systems, ensuring operational efficiency, regulatory compliance, and alignment with business needs. This role requires a deep understanding of finance, procurement, warehousing, logistics, inventory, and fixed asset processes. The SME will collaborate with finance, IT, and business units to optimize financial systems and integrations.

POSITION INFO:

Minimum Qualifications & Requirements

• Education: Bachelor’s degree in Finance, Accounting (must have accounting major), or related field.
• Experience:
  
  • 3+ years as a Sage X3 SME (non-negotiable) in financial systems (ERP/accounting software).
  • Proven experience in IT environments (requirements scoping, integration, deployment, testing).
  • Strong knowledge of financial processes, accounting principles, and compliance.
  • Familiarity with warehousing, logistics, procurement, and fixed assets.
• Skills:
  
  • Exceptional communication and stakeholder management.
  • Ability to manage multiple deliverables under deadlines.
  • Cross-functional collaboration experience.
• Advantageous: Telecommunications industry experience.

Duties / Responsibilities

1. System Expertise & Support

• Act as the primary point of contact for financial systems (e.g., ERP, accounting software, warehousing/inventory modules).
• Provide day-to-day user support, including troubleshooting, training, and issue resolution.
• Maintain system configurations, workflows, and ensure accurate financial data flow across the value chain.

2. System Maintenance & Optimization

• Lead system updates, upgrades, and enhancements with minimal disruption.
• Identify and implement process improvements to boost efficiency.
• Monitor performance and resolve system issues promptly.
• Manage documentation for configurations and processes.

3. Business Analysis & Process Improvement

• Analyze financial processes and recommend system-driven improvements.
• Conduct gap analyses and propose solutions to meet business objectives.

4. Implementation & Project Management

• Collaborate with IT, Finance, and vendors on system implementations/integrations.
• Develop project plans, timelines, and budgets; ensure on-time, in-scope delivery.
• Provide post-implementation support and manage change requests.

5. Compliance & Security

• Ensure adherence to accounting standards and regulatory requirements.
• Maintain security protocols to safeguard financial data.
• Support audits with system documentation and reporting.

6. Training & Documentation

• Develop and deliver training for end-users on new features/processes.
• Create and maintain SOPs, user guides, and system documentation.

How to Apply

• For more IT jobs: applications: Send your CV to with the reference number in the subject line.