System Analyst

Recruiter:

Communicate Recruitment

Job Ref:

CNI000159/VN

Date posted:

Monday, June 27, 2022

Location:

Johannesburg, South Africa

Salary:

650 000

JOB SUMMARY:
I am currently assisting my client within the insurance Industry to employ a System Analyst, read on to see if you qualify.

JOB DESCRIPTION:

Responsibilities:
Administration
Produce, update and provide best practice support on the Service Management system, databases and other departmental systems, advising colleagues when needed, and using own expertise to help improve processes.
Act as a SPOC (single point of contact) between Business, Support Teams,
Vendors and GIT.
Design and Conceptualization
Research and interpret data, trends, and benchmark relevance to digital products/services design
Analysis of "As Is" and "To Be"
Support and contribute to the documentation of "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Database/Systems Specifications
Provide information and comments on suitability during approval process for system or database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved.
Apply ITIL frameworks in systems design, maintenance & deployments

Education:
Matric/SAQA Equivalent (Essential)
Relevant ITIL certification and / or accreditation (Essential)

Experience:
1-3 years’ experience in IT Service Management, managing and operating thefunction (Essential)
Experience with UML designs and/or IBMI/SQL (Advantageous)

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