Technical Administrative Support

SUMMARY:
Technical Administrative Support

POSITION INFO:

Job Description:

We are seeking a professional, technically minded individual to join our premium brand as a Phone and Technical Admin Support.

This role involves frontline client support via phone and delivering high-quality administrative assistance to ensure smooth operations.

Key Responsibilities

• Phone Support: Answer client calls professionally, assist with inquiries, and resolve issues efficiently.
• Technical Admin: Ensure production documentation is accurate and aligned with manufacturing needs.
• General Administration: Manage correspondence, schedule appointments, and maintain records with precision.
• Supplier Reconciliation: Assist with supplier accounts, reconcile invoices, and resolve discrepancies.
• Manufacturing Support: Apply knowledge of manufacturing environments to better support operations.

Requirements

• 2+ years in customer service, admin, or technical support (manufacturing background preferred).
• Strong technical aptitude and quick learner.
• Excellent communication skills and professional phone manner.
• Proficient in MS Office (Word, Excel, Outlook); CRM experience a plus.
• Detail-oriented, organized, and able to multitask in a fast-paced setting.
• Experience with supplier reconciliation is an advantage.

If you’re proactive, professional, and ready to contribute to a dynamic team, we’d love to hear from you.

Application Process:

Interested candidates who meet the above requirements are encouraged to submit their CV in MS Word format, along with a cover letter highlighting relevant experience, proof of your qualifications, and a head and shoulder photo of yourself to