Technical Operations Manager

SUMMARY:
Technical Operations Manager / Technical Service Manager

POSITION INFO:

Technical Service Manager (POS25134/ POS25133)

Centurion

Market Related

Electronics Distribution company requires a Technical Operations Manager to manage the technical department, operations, training and ensure the correct level of product knowledge and solutions.

• Experience required:
  Min. 10 years Operational Management experience
  BTECH or NHD in Electronic Engineering or Computer Science.
  Operational Management of Technical Services (B2B)
• Operational Management of the delivery of training to staff & clients
• Operational Management of Internal Technical Systems
• Operational management of ICT services
• Management of Team Leaders, Product and Service delivery Technicians (max span of control of 6)

Areas of responsibility:

Technical Department

Product Knowledge and Solutions

Training Academy

Technical Department Role:
Operational Management of Technical Department

Ensure high level of support to clients

Operational Management of Internal Technical Systems

Product Knowledge and Solutions Role:
Manage Product Specialist

Ensure best practice Design of Security Solutions

Ensure Competent Technical Staff & Sales Engineers

Training Role
Operational Management of Training and Training Academy

• Manage Marketing and Sales staff Training
• Manage counter sales and telephonic support training
• Manage Client training product knowledge

Closing Date: 30 May 2025

Please submit CVs if you meet all the requirements – Technical Service / POS25134 / POS25133 as reference