Technical Sales Assistant - Personal Care Ingredients/ Dermalogical Manufacturing Industries

SUMMARY:
A well-known personal / health care company distributing speciality active and functional ingredients as well as fragrances into the personal care manufacturing and health care markets requires the above to support the sales and product managers to ensure that customers are provided with an excellent service.

POSITION INFO:
Minimum requirements for the role:

• A tertiary qualification in life sciences, cosmetic chemistry or pharmacology or a related qualification is essential for this role.
• Previous experience having worked within a cosmetic or pharma laboratory is preferred for the role.
• The company is happy to look at a sciences graduate with no work experience to be trained up into this role.
• Must have good Microsoft and Excel skills.
• A flair for marketing and communications is beneficial.

• Working closely and support the sales and product managers to ensure that customers are provided with an excellent service within the speciality active and functional ingredients as well as fragrances into the personal care manufacturing and health care markets.
• Liaising with clients and ensuring that stock is ordered based on averages, forecasts and firm orders and if there are delays in terms of stock arrivals.
• Monitoring short shelf-life stock as well as slow-moving stock and ensuring that the sales and product managers are informed.
• Liaising with the warehouse and distribution teams to ensure that stock is delivered on time.
• Working closely with the procurement, financial and sales teams to ensure customers are provided with the necessary information regarding the stock they have ordered.
• Visiting clients with the sales team from time to time to build a relationship with the customer and to get to understand the products they are wanting supplied.
• Processing, tracking and managing quotations and orders, as well as supporting all technical and service staff with all client queries and administrative aspects of the sales process. Ensuring they are carried out effectively and efficiently.
• Act as a liaison between customers and suppliers to provide accurate technical information.
• Assist in matching customer formulation needs with appropriate ingredient solutions.
• Stay updated on market trends, innovations, and competitor offerings in the personal care/dermatology ingredients sector.