Technical Specialist

SUMMARY:
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POSITION INFO:

Requirements

• 3–5 years’ experience in a field technician or infrastructure support role
• Experience in understanding IP networks – routing, DNS, port forwarding, static IP, firewall rules
• Experience with routers, switches, wireless access points (APs), and network diagnostics tools
• Strong troubleshooting ability and hands-on technical execution
• Comfortable working independently and solving problems on-site
• Valid driver’s license and willingness to travel

Responsibilities

• Install and configure parking equipment, access control systems, LPR cameras, and network hardware
• Ensure stable network infrastructure across all sites (LAN/WAN, fibre, wireless bridges, mobile failovers)
• Troubleshoot and resolve connectivity issues in real time
• Perform on-site diagnostics, preventative maintenance, and upgrades
• Provide support during deployments of parking and integrated solutions
• Collaborate with software developers to test, launch, and refine new tech solutions
• Document installations, technical issues, and resolutions for internal reference