Technical Support Agent

Recruiter:

Select One

Job Ref:

JHB000398/B

Date posted:

Thursday, July 17, 2025

Location:

Capetown, South Africa

SUMMARY:
A global leader in call centre outsourcing, who is renowned for their fun, energetic workplace atmosphere is looking for a tech-savvy Technical Support / Call Centre Agent to join their team in Cape Town.

POSITION INFO:
The ideal candidate is someone with 9 to 12 months of technical support experience OR up to 2 years of customer service experience in the retail space, preferably within the telecommunications industry. Candidates with prior experience working with U.S.-based customers are highly desirable.

Requirements:
- 9 to 12 months of experience in a technical support role
OR
- 1 to 2 years of customer service experience, preferably in a telecommunications retail environment
- Strong understanding of mobile technology, connectivity, and general troubleshooting principles.
- Clear verbal and written communication skills (English).
- Ability to work in a fast-paced, customer-focused environment.
- U.S. customers service or tech support experience is a strong advantage.

Similar jobs you might be interested in:

Insurance Sales Consultant
Location: Cape Town
Salary: 10000 Monthly
Our Client is seeking a highly motivated and results-driven outbound sales consultant to join their dynamic sales team. As an outbound sales consultant, you will be responsible for prospecting potential clients, and closing sales through effective sales techniques. This role requires exceptional communication skills, a persuasive demeanour, and the ability to work in a fast-paced, target-driven en...
1 day ago

Technical Support Agent
Location: Cape Town
Salary:
A global leader in call centre outsourcing, who is renowned for their fun, energetic workplace atmosphere is looking for a tech-savvy Technical support / Call Centre Agent to join their team in Cape Town.
2 days ago

Finance Manager - Half Day role
Location: Bellville
Salary: R30k per month
Financial Manager Bellville Half day role R30 000
2 days ago

Payroll Specialist
Location: Observatory
Salary:
Are you a skilled Payroll Specialist with experience managing the full payroll process for a large organisation of over 1,000 employees?This role requires someone who is meticulous, highly organized, and experienced in South African payroll legislation and systems. Experience in the retail sector will be a strong advantage.You will be responsible for the end-to-end payroll process, including statu...
3 days ago

Senior Software Developer (Hybrid)
Location: Durbanville
Salary:
Join a Growing Logistics Tech team – Senior Software DeveloperAre you ready to make a real impact in a fast-moving industry? Our client, a leader in the logistics space, is looking for a Senior Software Developer to help shape the future of their core logistics platform as they scale for international expansion.This is a high-impact, hands-on role where you'll collaborate with experienced pr...
4 days ago

FinOps Administrator
Location: Claremont, Western Cape
Salary: R450 000 Per Annum
Shape the Future of Finance Operations | FinOps Administrator!
4 days ago

Engineer – Data Protection
Location: Capetown
Salary: Market Related
Engineer – Data Protection
4 days ago

Engineering Lecturer
Location: Cape Town
Salary:
7 days ago

Calling on all Graduates to work as Investment Service Consultant
Location: Cape Town
Salary:
8 days ago

Kitchen Manager
Location: Cape Town
Salary:
8 days ago