Technician (Service Agent)

SUMMARY:
Job Opportunity: Diesel Technician / Service Advisor

Location: East Rand
A well-established dealership specialising in trucks, buses, and light to heavy commercial vehicles is seeking a skilled and experienced Level 3 Diesel Technician to join their team. This is a dual-role position where the successful candidate will be responsible not only for performing technical repairs and maintenance on trucks but also assisting with Service Advisor duties to ensure excellent customer service and workshop efficiency.

POSITION INFO:
Key Responsibilities:

• Diagnose, repair, and service diesel trucks and heavy commercial vehicles.
• Perform routine maintenance, engine overhauls, and mechanical repairs.
• Accurately identify faults and use diagnostic tools effectively.
• Liaise with customers to understand vehicle issues and provide updates.
• Open job cards, quote on repairs, and manage service bookings.
• Coordinate with the workshop team to ensure timely completion of work.
• Ensure compliance with health, safety, and quality standards.

• Level 3 Diesel Technician qualification or equivalent.
• Minimum 5 years’ experience working on commercial diesel trucks.
• Strong mechanical and diagnostic skills.
• Experience with service reception, customer liaison, or job card management is advantageous.
• Excellent communication and organisational skills.
• Valid driver’s license (Code 10 or higher preferred).