VMWare, Cloud & Server Engineer: Junior Specialist

SUMMARY:
The purpose of the position is to provide support to the VMware, Cloud and Server Engineer function in ensuring the availability and day-to-day operation, scheduling and technical support of all Servers, Virtualized & Cloud platforms with the technical infrastructure systems running these systems in networked (LAN, WAN). This vacancy is based in Pretoria

POSITION INFO:
Responsibilities

• Installing, monitoring, and troubleshooting operating systems, software, hardware, and other computer infrastructure.
• Design, install, and administer virtualization (VMware and Hyper-V) products.
• Regular support of VMware and windows environment by resolving the escalated tickets for the internal and external customer.
• Identify and implement the rectified operational issues.
• Optimizing network hardware and software to enable VMware integration.
• Develop and deploy customized VMware solutions.
• Define multiple virtual servers on a single host machine.
• Virtualize Windows servers and connecting them to networks and clouds.
• Design and implement virtual desktop infrastructure (VDI) and enabling template management.
• Install operating systems and service packs, as well as security patches and bug fixes.
• Troubleshooting and resolving VMware environment issues.
• Providing technical support and documenting VMware processes.
• Keep informed of developments in VMware technologies and products.
• Support the production environment and ensuring that adequate testing has taken place before implementing new systems or changes to existing systems.
• Investigate production related queries as raised by business or external parties
• Ensure that assigned project deliverables, milestones and schedules are adhered to and accomplished.
• Ensure that communication channels are established with all clients at a technical level
• Perform technical administrative tasks daily to ensure the stability and availability of Office365, troubleshooting issues.
• Manage user accounts and user licenses through the Office 365 admin centre in the Microsoft cloud platform or Windows PowerShell cmdlets.
• Responsible for the day-to-day availability of Office 365 services like, Microsoft Teams, One Drive for Business, Exchange Online & Active Directory
• Responsible to implement policies, procedures, and technologies to ensure security through secure access, monitoring, control, and routine security evaluations.

• National Diploma (NQF level 6) in IT/ Computer Science or related qualification
• VMWare Certified Professional (VCP) or any related certification.
• Microsoft Azure Certification (MCSE: Cloud Platform and Infrastructure or equivalent)
• 3 years’ experience working as a systems, VMWare, Cloud, networking or infrastructure engineer in relevant fields OR experience with Windows Server