Wedding Sales Coordinator/ Events Coordinator

SUMMARY:
Our client is seeking a passionate and detail-driven Wedding Sales Coordinator to join their events team. This role is key in guiding couples from first inquiry to final toast, ensuring seamless planning and exceptional service. A great opportunity to work at a leading KwaZulu-Natal destination venue.

POSITION INFO:

Position: Wedding Sales Coordinator
Location: KwaZulu-Natal, Pietermaritzburg
Salary: Starting from R20,000 per month (based on experience)

Key Responsibilities:

Sales & Client Coordination

• Respond to wedding inquiries via phone, email, and in-person consultations.

• Present wedding packages, menus, and venue information professionally and persuasively.

• Guide clients through the planning and booking process with a customer-first approach.

• Maintain accurate records of client interactions, booking details, and special requests.

Administrative Support

• Prepare contracts, proposals, booking forms, and Banquet Event Orders (BEOs).

• Track bookings, deposits, and payments; assist with final invoicing.

• Support the Group Sales Manager in managing room blocks and rooming lists.

• Update and maintain internal systems and filing to ensure smooth operations.

Internal Coordination

• Liaise with departments including Food & Beverage, Housekeeping, and Events to ensure smooth execution of each wedding.

• Attend weekly BEO meetings to communicate event specifics across teams.

• Assist in distributing event documents and updates to internal stakeholders.

Marketing & Promotion Support

• Assist in assembling promotional materials and wedding information packs.

• Support marketing campaigns and trade show preparation as needed.

• Coordinate with vendors and suppliers when required.