Key Responsibilities

• Identify and develop new customer accounts through direct customer visits.
• Build, maintain and grow strong relationships with existing customers.
• Conduct cold calling and business development activities.
• Generate new leads through phone, email, social media and other channels.
• Visit customers and identify new sales opportunities.
• Provide weekly call reports, including customer feedback and market intelligence.
• Identify market demand and provide recommendations on material grades and sizes to stock.
• Promote new product lines into new markets and sectors.
• Maintain a high level of customer service throughout the sales process.
• Achieve agreed turnover and gross profit targets.

• Handle incoming sales enquiries and customer calls.
• Provide quotations with guidance from technical specialists where required.
• Process steel sales and assist with stock management.
• Assist walk-in customers with product and technical enquiries.
• Process card/EFT sales and compile daily cash sales reports.
• Monitor customer demand and assist with stock ordering.
• Perform buy-outs and assist with booking in new stock.
• Maintain accurate sales and customer records.

Minimum Requirements

• 3–5 years' sales experience.
• At least 2 years' external sales or business development experience with a proven track record.
• Experience combining internal and external sales will be advantageous.
• Previous experience within the engineering, manufacturing, steel or related industry is preferred.
• Experience working with an ERP or CRM system will be advantageous.
• Proficient in MS Office – Word, Excel and Outlook.
• Good numerical and arithmetic skills.
• Able to perform basic weight and volume calculations.
• Strong quotation, customer service and administration skills.
• Excellent communication and interpersonal skills.
• Professional appearance and confident customer-facing ability.
• Valid driver's licence and own reliable transport will be advantageous.

• Manage ad-hoc rate requests by obtaining and confirming buying rates with shipping lines as required.
• Process and verify shipping line invoices against approved quotations and agreed rates.
• Request, capture and maintain monthly buying rates within the required deadlines.
• Obtain and maintain monthly BAF (Bunker Adjustment Factor) updates.
• Communicate all ad-hoc and monthly rate changes, surcharges and updates to the sales team.
• Keep relevant departments informed of significant rate-related changes, issues and scenarios.
• Request, capture and manage carrier haulage rates.
• Request, capture and manage shipping line destination charges as required.
• Update internal systems with relevant industry changes, notices, rates and surcharges.
• Maintain strict confidentiality when handling sensitive commercial and rate-related information.

• Matric essential
• Qualification in Shipping, Clearing and Forwarding, or Logistics - advantage
• Open to working irregular hours as needed
• Deadline driven

• BEng in Industrial Engineering or a relevant related qualification
• Junior or recently qualified candidates are welcome
• Strong analytical and problem-solving skills
• Good Excel and general computer skills
• Strong interest in technology, data, AI and continuous improvement
• Practical mindset and the ability to work well with people
• Experience with Power BI, SQL, Python, Lean/Six Sigma, ERP/WMS or AI tools will be advantageous

• Analyse existing processes and identify opportunities for improvement
• Develop and implement improved systems, procedures and working methods
• Identify bottlenecks, waste and inefficiencies
• Use data and KPIs to measure performance and drive improvements
• Identify opportunities for automation and digitalisation
• Investigate and implement practical AI solutions for data analysis, reporting, administration and decision-making
• Work closely with operational staff to implement improvements on the warehouse floor
• Measure the impact and results of improvement projects

1. Grade 12
2. Suitable and relevant tertiary qualification
3. Advanced Excel
4. Experience with SQL and ERP Systems
5. Experience with Power BI, Tableau, Google Analytics
6. Warehouse experience (4yrs+)
7. Pharmaceutical industry experience (3yrs+)

• Analyse warehouse, stock, transport and distribution data to identify trends, problems and opportunities for improvement.
• Prepare accurate reports and develop Power BI dashboards to give management clear visibility of logistics performance.
• Monitor key performance indicators including on-time deliveries, transport costs, stock accuracy and inventory levels.
• Identify areas where the business can reduce costs, improve efficiency and improve delivery performance.
• Investigate delays, stock discrepancies, logistical disruptions and other operational problems.
• Work with warehouse, transport and other internal teams to identify bottlenecks and implement practical solutions.
• Ensure data from different systems is accurate, consistent and reliable.
• Automate reporting processes to reduce manual administration and improve efficiency.
• Translate complex data into clear, practical recommendations for management.
• Present findings and performance information to both technical and non-technical stakeholders.
• Support a culture of continuous improvement and data-driven decision-making.
• Ensure all activities comply with Good Warehouse Practices, health and safety requirements and relevant SOPs.
• Participate in problem-solving, training and initiatives that support a high-performance team culture.

Key Responsibilities

• Provide first-line remote technical support to clients.
• Troubleshoot hardware, software, connectivity and user-related issues.
• Log, manage and resolve support tickets using Bitrix.
• Manage tickets within agreed SLAs and ensure accurate documentation.
• Attend client sites when required for installations, troubleshooting, repairs and device replacements.
• Assist with client onboarding, implementations and system commissioning.
• Identify recurring issues and recommend improvements.
• Work closely with Operations, Client Services, R&D and Finance teams.
• Take ownership of client queries from start to resolution.

Ideal Candidate

• Previous experience in ICT, ISP, technical helpdesk, call-centre support or a similar technical client-support environment.
• Strong technical troubleshooting and computer skills.
• Excellent English communication and client-service skills.
• Comfortable providing remote and telephonic support.
• Basic networking/connectivity knowledge advantageous.
• Experience with ticketing/CRM systems advantageous.
• Field installation experience advantageous.
• Valid driver's licence and car and willingness to travel to client sites.
• Strong organisational skills and ability to prioritise multiple issues.
  
  PLEASE NOTE:  Thank you for your interest in this position, we will review and be in touch if you are suitable. Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions.
   
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1. Grade 12
2. Suitable and relevant tertiary qualification
3. More than 1 year experience in marketing, project management or managing a brand
4. Experience managing from concept to commercialization
5. Comfortable working with various suppliers and manufacturers
6. Willing to do store visits and travel for trade shows
7. Valid drivers license

• Take ownership of the overall performance and profitability of assigned product categories.
• Develop and implement category strategies to drive sales, profitability and market growth.
• Manage the full product lifecycle, from market research and product development through to product launch.
• Analyse sales, market trends and consumer insights to identify opportunities and support strategic decision-making.
• Develop pricing, promotional and product positioning strategies to maximise category performance.
• Support the Sales team with category insights, product training and marketing material.
• Work closely with marketing to execute marketing campaigns, trade shows and digital initiatives to build brand awareness and drive sales.
• Lead cross-functional projects by collaborating with Operations, Production, Sales, Purchasing, Finance and Graphics.
• Manage projects, budgets and supplier relationships to ensure successful delivery on time and within budget.

1. Grade 12
2. DTP qualification
3. At least 12 months prepress experience
4. Experience with Adobe Illustrator, Photoshop and CC Suite
5. Understand DTP software packages
6. Experience with Flexo prepress
7. Come from a printing background
8. Knowledge of digital printing
9. Attention to detail

• Preparing electronic files for the production of flexographic plates and cutters for label production
• Preparing electronic files for the production of signage print and cut files for digital machines
• Preparing internal printing/publishing requirements
• Preparing clients’ artwork for proofs and for production of various types of labels by Digital and Flexo processes
• Producing and updating customer designs
• Understanding and setting up of artwork by following technical specifications and client requirements
• Assisting operators with machine troubleshooting and technical support for digital and flexographic printing

1. Relevant qualification
2. 1–2 years’ marketing experience, preferably in a similar role
3. Experience with social media and content creation
4. Proficiency in Microsoft Office and Canva; Adobe Creative Suite is advantageous
5. Basic understanding of digital marketing, email marketing and website management
6. Valid driver’s licence and willingness to travel when required

• Create and schedule social media content, graphics, videos, photography and copy
• Assist with marketing campaigns, digital activities and email marketing
• Maintain website content and marketing databases
• Support exhibitions, events, trade shows and promotional activities
• Coordinate marketing materials, suppliers and branded assets
• Track campaign results and compile monthly marketing reports
• Use AI tools to enhance content creation, research and productivity
• Provide general marketing and project coordination support

1. Relevant qualification
2. 2–4 years’ experience in e-commerce, digital operations or project management
3. Hands-on experience with WooCommerce and Google Analytics
4. Strong project coordination, organisational and communication skills
5. Experience in online merchandising, promotions and product setup
6. Excellent attention to detail and problem-solving ability
7. Understanding of e-commerce SEO fundamentals

• Manage daily e-commerce operations across the website, Takealot, Amazon and other marketplaces
• Implement promotions, campaigns and website updates
• Maintain accurate product content, pricing, SKUs and imagery
• Coordinate e-commerce projects, timelines, stakeholders and suppliers
• Monitor the customer journey and resolve website and checkout issues
• Track and report on e-commerce performance
• Support marketing, creative, customer experience and sales project

1. Lead, coach and manage a regional sales and merchandising team.
2. Drive regional sales growth and achieve monthly and annual targets.
3. Develop sales strategies to increase market share and grow customer accounts.
4. Ensure excellent in-store execution, merchandising standards and stock availability.
5. Build strong relationships with key retail customers.
6. Monitor sales performance, analyse trends and identify growth opportunities.
7. Manage regional operations, reporting and team performance.

• Minimum 2 years' FMCG sales experience.
• Leadership or management experience will be advantageous.
• Strong coaching and people management skills.
• Commercially minded with excellent customer relationship skills.
• Good Excel and reporting skills.
• Valid driver's licence and own reliable vehicle.
• Willingness to travel extensively throughout KwaZulu-Natal..