SUMMARY:
𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿
POSITION INFO:
𝗝𝗼𝗯 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄 Our client is looking for a Technical Services Manager to manage the Open Mould, Closed Mould and\/or Ancillaries section of the Technical Department by providing technical leadership, customer support, product development and continuous improvement. The successful candidate will lead technical projects, optimise formulations, support customers and commercial teams, and drive innovation aligned with company objectives. 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 BSc Chemistry (or equivalent relevant qualification). Minimum 5 years'' relevant experience in the polymer\/composites industry. 𝗥𝗼𝗹𝗲𝘀 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 Lead and manage the Technical Services team. Drive research and development of new and existing products. Optimise formulations to improve quality and reduce costs. Manage technical projects from concept through implementation. Provide technical support and troubleshooting to customers and branches. Investigate product-related complaints and implement corrective actions. Deliver technical training to customers, sales teams and internal staff. Maintain technical documentation and formulation packages. Develop and mentor technical staff. Liaise with suppliers, licensors and industry partners to stay abreast of new technologies. Promote continuous improvement, innovation and Green Technology initiatives. 𝗞𝗲𝘆 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀 Strong technical leadership. Excellent analytical and problem-solving skills. Project management ability. Customer-focused approach. Effective communication and presentation skills. Team leadership and coaching. Innovation and creativity. Planning, organisation and prioritisation. Commercial awareness. Commitment to continuous improvement.
