SUMMARY:
ESSENTIAL SKILLS:
- Experience in ServiceNow-based custom app development
- Experience in enterprise Risk and Compliance and Integrated Risk Management
- Experience in the Common Service Data Model (CSDM) and Configuration Management Database (CMDB)
- Experience in integration with, REST API, NOW API, and SAP.
- Experience with UI Builder, Service Portal Designer, Themes and Widgets
- Experience in integrating complex business information and technical requirements
ADVANTAGEOUS SKILLS:- Knowhow in technical governance and streamlining existing solutions
- Experience with ITIL™ V4 Foundation
- Experience with Agile Methodology
- Ability to conceptualise complex information, but also delve into the details when required
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
- Scaled Agile SaFE Certification
- ITIL V4 post-Foundation Certification (e.g. Create, Deliver and Support – CDS)
- ServiceNow Certified Implementation Specialist, Risk and Compliance (CIS-RC)
- ServiceNow Certified Implementation Specialist, Integrated Risk Management (IRM)
- SAP experience with ODATA and Reporting
- SAP Analytics cloud, Datasphere & PowerBi
- German speaking
- Excellent Communication skills
- Ability to relate to a variety of stakeholders at different organisational levels
- Strong interpersonal skills, including Intercultural understanding
- Able to work under pressure and be resilient in stressful situations
- Must be self-motivated and open to learn independently
- Proactive and be able to provide new ideas for improvement of processes
- Flexibility to take up different tasks in the team and be a team player
- Have a Knowledge Sharing mentality to help and upskill fellow colleagues
POSITION INFO:
ROLE & RESPONSIBILITIES:
- ServiceNow-based custom application development
- Review and streamline existing code, including API’s / interfaces
- Transfer custom code into the ServiceNow standard framework
- Development and conception of new features
- Supporting of our ServiceNow customers regarding their Service structures
- Creating and updating documentation of user guides and guidelines including Operations manuals
QUALIFICATIONS/EXPERIENCE:- Fluent English-speaking, including Business reading and writing
- Information Technology Qualification or relevant degree
- ServiceNow Certified Systems Administrator
- ServiceNow Certified Application Developer
- Minimum of 5 years working experience in IT, specifically ServiceNow
- Team-Player (working in an international environment and team)
Submit your CV to: and Subject line Role title
