1277 Full Stack Developer (Advanced)

SUMMARY:
ESSENTIAL SKILLS:
Experience in Shell, Pearl, JavaScript or a higher programming language e.g. Java (4 years +)
Understanding and expertise in standard software development methodologies and patterns
Experience in integrating complex business information and technical requirements
Any additional responsibilities assigned in the Agile Working Model (AWM)Team Charter

ADVANTAGEOUS SKILLS:

ServiceNow knowledge and experience (3 years +) in Common Service Data Model (CSDM) & Configuration
Management Database (CMDB)
Knowledge of IT Infrastructure and Platforms
Experience and implementation of ITIL v4
Ability to conceptualize complex information and perform detail analysis when required
Experience with the Agile Methodology
Understanding and implementing automation to increase efficiency and handle repetitive tasks
Balancing technical skills with business acumen to align IT goals with business objectives
Building and maintaining strong relationships between IT and the business
Excelling in clear communication and working well with teams across the organization
Being able to identify, analyse, and resolve issues efficiently
Excellent analytical and problem-solving skills
Excellent communication skills at senior engagement levels
Ability to relate and interact with a variety of stakeholders at different organisational levels internationally
Strong interpersonal skills, including intercultural understanding
Able to work under pressure and be resilient in stressful situations. Remaining calm and patient in stressful
situations or when dealing with challenging issues
Must be self-motivated and open to learn independently (including learning new tools/applications/systems)
Proactive and be able to provide new ideas for improvement of processes and work methods
Self-starter
Flexibility to take up different tasks in the team and be a team player
Approaching problems in a systematic way and finding innovative solutions
Collaborating effectively with others to achieve common goals
Always considering the impact on the customer and striving to enhance their experience
Willing and able to travel international when required

POSITION INFO:
ROLE & RESPONSIBILITIES: Support migration\/transformation & continuous enhancement of Inter-company IT Cost Charging model in ServiceNow Continuous enhancement of solutions in ServiceNow 2nd and 3rd Level Support for ServiceNow Developing of enhancements, defined in business & IT user stories Responsible for all required documentation including Operations manual, security, test concept etc. IT Testing Creating and updating documentation of user guides and guidelines including operations manuals. Submitting, updating, and maintaining knowledge articles related to key topics included in the scope of services supported. = Supporting IT governance and audit requirements to maintain compliance and operational integrity. Interacting with clients such as IT service consumers, suppliers, and users to maintain service quality and manage relationships QUALIFICATIONS\/EXPERIENCE: Fluent English-speaking, including business reading and writing Proven programming skills & experience of 4 years+ (Shell, Pearl, JavaScript or a higher programming language) Information technology qualification (Degree, Diploma, Certificate) Min. ~ 4 years working experience in IT Submit your CV to: and Subject line Role title