1x Experienced Front Desk Coordinator / Hotel Receptionist URGENTLY needed to work for a Hotel in POLOKWANE (Limpopo)

SUMMARY:
1x Experienced Front Desk Coordinator / Hotel Receptionist URGENTLY needed to work for a Hotel in POLOKWANE (Limpopo)

POSITION INFO:
Front Desk Coordinator / Hotel Receptionist needed in POLOKWANE, Limpopo

• Grade 12 qualifications & Computer Certificate.
• 2-3 years of working experience in a well-established and professional Hotel/ Lodge Environment.
• OPERA System Experience required, for a minimum of 1 year, the Opera experience should be recent.
• MUST have strong Administration Skills.
• MUST be Computer Literate with excellent Administration skills.
• Strong verbal & written communication skills and be able to fully converse in English

• Answer and direct telephone calls.
• Assist with queries and guest complaints.
• Make reservations, and adjustments to reservations.
• Process payments and compile invoices for guests' stays.
• Daily reporting and handovers
• Do guest check-ins and guest check-outs

• Responding to all reception emails
• Orienting spa guests about the spa facilities and amenities
• Daily Administration
• Maximise income by sales of retail products
• MUST have great Retail abilities with a friendly personality and excellent customer service