AI Engineer – Graduate Programme

SUMMARY:
Join a high-impact AI team focused on building innovative AI solutions that enhance voice and digital customer experiences. You'll work on production-ready voice/text bots, AI-driven QA systems, and NLP tools, including language models for under-represented African languages.

POSITION INFO:
AI Engineer – Graduate Programme (Cum Laude Candidates)
Johannesburg

Duties:

• Develop and deploy AI voice/text bots, generative AI tools, and call audit QA systems
• Build NLP/NLU solutions, especially for low-resource languages
• Leverage LLMs, STT/TTS, and speech analytics to improve customer engagement
• Translate business needs into AI-driven solutions
• Contribute to continuous research, experimentation, and innovation

• Honours Degree in AI, Computer Science, Data Science, or a related field
• Master’s Degree preferred
• AI/ML certifications (e.g., Azure AI) a plus

• Technical Skills:
  • Proficient in Python, R, or Java
  • Experience with ML/NLP libraries (PyTorch, TensorFlow, and Hugging Face)
  • Knowledge of conversational AI, LLMs, TTS/STT APIs
  • REST API development, Git, MLOps, and cloud platforms (Azure/AWS/GCP)
  • SQL/NoSQL, data pipelines, and Docker (preferred)
• Soft Skills:
  • Strong analytical and problem-solving ability
  • Passion for innovation and emerging technologies
  • Excellent communication and collaboration skills
  • Able to thrive in fast-paced, dynamic environments

• Strong academic record with hands-on AI project experience
• Exposure to AI chatbots, LLMs, speech technologies, and QA tools
• Interest or experience in low-resource language tech is advantageous
• Familiarity with AI in contact center or BPO environments is a plus

• AI Strategy & Development: Deliver impactful AI solutions
• Research & Innovation: Stay ahead of AI trends and best practices
• Solution Design: Build scalable and maintainable models
• Data & Insights: Drive insights through advanced data analysis
• Training & Adoption: Support AI tool rollout and user enablement